CLASS II Drug recall · Reported 19 Aug 2015 · FDA Enforcement Report

biotene PBF Toothpaste (Plaque-Biofilm Loosening Formula) recalled

GlaxoSmithkline Consmer Healthcare is recalling biotene PBF Toothpaste (Plaque-Biofilm Loosening Formula), a) tubes, (, distributed nationwide in the US. The recall was initiated on 15 Jul 2015 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesLot # a) Z3M191, Exp 10/15 Z4C081, Exp 02/16 Z4H171, Exp 07/16 b) Z2K301, Exp 10/15 Z3D181, Exp 04/16
Quantity recalled50,860 tubes

Check the lot number on your package against the affected lots. If it matches, contact the pharmacy that dispensed it or your prescriber before stopping any medication.

Recall details

Recall number
D-1320-2015
FDA event ID
71750
Recalling firm
GlaxoSmithkline Consmer Healthcare, Moon Township, PA
Classification
Class II
Status
Terminated
Recall initiated
15 Jul 2015
FDA classified
11 Aug 2015
Reported
19 Aug 2015
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Foreign Material

Timeline

15 Jul 2015Recall initiated by company
11 Aug 2015Classified by FDA+27 days
19 Aug 2015Published in enforcement report+8 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Presence of Foreign Substance: Fragments of wood found when the product was extruded onto a toothbrush.

Foreign material recalls cover pieces of metal, plastic, glass, wood or other objects that got into the product during processing and could cause injury if eaten.

Product as listed by the FDA

biotene PBF Toothpaste (Plaque-Biofilm Loosening Formula), a) 4.3 oz. (121.9 g) tubes, (NDC 0135-0559-01), biotene¿ PBF Paste, b) 4.5 oz.(127.6 g) tubes, (NDC 0135-0490-02), Manufactured by Oratech, South Jordan, UTAH 84095, Distributed by GlaxoSmithKline, Consumer Healthcare, L.P., Moon Township, PA 15108

Where it was distributed

Nationwide, Puerto Rico & Taiwan

Nationwide Puerto Rico

Questions about this recall

Why was it recalled?

Presence of Foreign Substance: Fragments of wood found when the product was extruded onto a toothbrush.

Which lots are affected?

Lot # a) Z3M191, Exp 10/15 Z4C081, Exp 02/16 Z4H171, Exp 07/16 b) Z2K301, Exp 10/15 Z3D181, Exp 04/16

Where was it sold?

Nationwide, Puerto Rico & Taiwan

What should I do if I have it?

Check the lot number on your package against the affected lots. If it matches, contact the pharmacy that dispensed it or your prescriber before stopping any medication.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

Other products in this recall event

7 other products · FDA event 71750

This product is part of a recall event; the main page for the event is Sensodyne Extra Fresh Repair & Protect tubes recalled.

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