CLASS II Drug recall · Reported 21 Aug 2019 · FDA Enforcement Report

CVS Therapeutic Menthol Gel recalled by US Pharmaceuticals

US Pharmaceuticals is recalling CVS Therapeutic Menthol Gel, distributed nationwide in the US. The recall was initiated on 11 Jul 2019 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesLot #'s 28L17, 31L17, 36L17, 40L17, 44L17 EXP 09/2019; 05M17, 09M17, 12M17, 13M17, 23M17 EXP 10/2019; 69P17, 72P17 EXP 11/2019; 42S17, 46S17 EXP 12/2019; 85C18, 86C18 EXP 03/2020; 31J18, 43J18, 55J18, 58J18, 18L18 EXP 07/2020.
Quantity recalled5017 cases

Check the lot number on your package against the affected lots. If it matches, contact the pharmacy that dispensed it or your prescriber before stopping any medication.

Recall details

Recall number
D-1726-2019
FDA event ID
83316
Recalling firm
US Pharmaceuticals, Belleville, NJ
Classification
Class II
Status
Terminated
Recall initiated
11 Jul 2019
FDA classified
13 Aug 2019
Reported
21 Aug 2019
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Potency & Assay

Timeline

11 Jul 2019Recall initiated by company
13 Aug 2019Classified by FDA+33 days
21 Aug 2019Published in enforcement report+8 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

CGMP Deviations: Out of Specification results for either total microbial count or total organic carbon in the purified water utilized in the manufacturing process.

Potency and specification recalls happen when a batch tests outside its approved limits for strength, purity or dissolution, which can mean the dose delivered is higher or lower than labelled.

Product as listed by the FDA

CVS Therapeutic Menthol Gel, 8 FL OZ (227 g) Distributed by: CVS Pharmacy, Inc. One CVS Drive Woonsocket, RI 02895. UPC 0 50428 48136 3

Where it was distributed

Distributed Nationwide in the USA

Nationwide

Stores named: CVS

Questions about this recall

Is CVS Therapeutic Menthol Gel recalled?

Yes. US Pharmaceuticals recalled CVS Therapeutic Menthol Gel on 11 Jul 2019. The recall is Class II and its status is Terminated. Recall number D-1726-2019.

Why was it recalled?

CGMP Deviations: Out of Specification results for either total microbial count or total organic carbon in the purified water utilized in the manufacturing process.

Which lots are affected?

Lot #'s 28L17, 31L17, 36L17, 40L17, 44L17 EXP 09/2019; 05M17, 09M17, 12M17, 13M17, 23M17 EXP 10/2019; 69P17, 72P17 EXP 11/2019; 42S17, 46S17 EXP 12/2019; 85C18, 86C18 EXP 03/2020; 31J18, 43J18, 55J18, 58J18, 18L18 EXP 07/2020.

Where was it sold?

Distributed Nationwide in the USA

What should I do if I have it?

Check the lot number on your package against the affected lots. If it matches, contact the pharmacy that dispensed it or your prescriber before stopping any medication.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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