CLASS II Drug recall · Reported 25 Oct 2017 · FDA Enforcement Report
Symbio Muc Eye recalled by Deserving Health International
Deserving Health International is recalling Symbio Muc Eye, distributed nationwide in the US. The recall was initiated on 20 Sep 2017 and the FDA has classified it as Class II.
Check your package
Check the lot number on your package against the affected lots. If it matches, contact the pharmacy that dispensed it or your prescriber before stopping any medication.
Recall details
- Recall number
- D-0011-2018
- FDA event ID
- 78174
- Recalling firm
- Deserving Health International, Richmond
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 20 Sep 2017
- FDA classified
- 18 Oct 2017
- Reported
- 25 Oct 2017
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Sterility
Timeline
| 20 Sep 2017 | Recall initiated by company | |
| 18 Oct 2017 | Classified by FDA | +28 days |
| 25 Oct 2017 | Published in enforcement report | +7 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
Lack of Assurance of Sterility
A sterility recall means a product that must be sterile, such as an injection or eye drop, may be contaminated. Using a non-sterile product can cause serious infection.
Product as listed by the FDA
Symbio Muc Eye, 0.17 fl.oz. 5mL bottles, Manufactured for and distributed in the US b: Biological Health Group Corp. Bremerton, WA 98337. NDC 69711-125-61
Where it was distributed
Product was distributed throughout the United States.
Questions about this recall
Why was it recalled?
Lack of Assurance of Sterility
Which lots are affected?
Lot #: DM17B12, Exp 03/2020; DM16L44, Exp 12/2019; DM16L07, Exp12/2019
Where was it sold?
Product was distributed throughout the United States.
What should I do if I have it?
Check the lot number on your package against the affected lots. If it matches, contact the pharmacy that dispensed it or your prescriber before stopping any medication.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.