CLASS II Device recall · Reported 16 Aug 2017 · FDA Enforcement Report
iGUIDE Software 2.2 Product Usage: Control of accurate patient recalled
Elekta is recalling iGUIDE Software 2.2 Product Usage: Control of accurate patient, distributed in 21 states. The recall was initiated on 19 Jun 2017 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-3017-2017
- FDA event ID
- 77590
- Recalling firm
- Elekta, Atlanta, GA
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 19 Jun 2017
- FDA classified
- 10 Aug 2017
- Reported
- 16 Aug 2017
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Device Malfunction
- Device type
- Medical Software
Timeline
| 19 Jun 2017 | Recall initiated by company | |
| 10 Aug 2017 | Classified by FDA | +52 days |
| 16 Aug 2017 | Published in enforcement report | +6 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
Incorrect PEC values.
Device recalls are issued when a component, software or design fault could cause the device to fail or give wrong readings. Many are corrections applied in the field rather than physical returns.
Product as listed by the FDA
iGUIDE Software 2.2 Product Usage: Control of accurate patient positioning with assistance of a 30 Tracking System in a radiotherapy environment.
Where it was distributed
Worldwide Distribution in the states of AK, CT, GA, KY, LA, MA, MD, MN, NC, NM, OH, OK, OR, PA, SC, SD, TN, TX, VA, WA and countries of Hawaii Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Netherlands, New Zealand, Poland, Slovenia, Spain, Sweden, Switzerland, United Kingdom, & Vietnam.
AlaskaConnecticutGeorgiaHawaiiKentuckyLouisianaMassachusettsMarylandMinnesotaNorth CarolinaNew MexicoOhioOklahomaOregonPennsylvaniaSouth CarolinaSouth DakotaTennesseeTexasVirginia
Questions about this recall
Is iGUIDE Software 2.2 Product Usage: Control of accurate patient recalled?
Yes. Elekta recalled iGUIDE Software 2.2 Product Usage: Control of accurate patient on 19 Jun 2017. The recall is Class II and its status is Terminated. Recall number Z-3017-2017.
Why was it recalled?
Incorrect PEC values.
Which lots are affected?
Scope; iGUIDE 2.2.0, iGUIDE 2.2.1
Where was it sold?
Worldwide Distribution in the states of AK, CT, GA, KY, LA, MA, MD, MN, NC, NM, OH, OK, OR, PA, SC, SD, TN, TX, VA, WA and countries of Hawaii Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Netherlands, New Zealand, Poland, Slovenia, Spain, Sweden, Switzerland, United Kingdom, & Vietnam.
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
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