CLASS I ONGOING Device recall · Reported 1 Jan 2025 · FDA Enforcement Report

Monitoring Service Application (MSA) recalled by Braemar Manufacturing

Braemar Manufacturing is recalling Monitoring Service Application (MSA), distributed nationwide in the US. The recall was initiated on 18 Dec 2024 and the FDA has classified it as Class I.

Check your package

Lot, batch or date codesProduct Code: N/A UDI code: N/A Software Version - 6.5 to 7.4
Quantity recalled~130,000 with 41,282 customers (1 software copy used)

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-0708-2025
FDA event ID
95837
Recalling firm
Braemar Manufacturing, San Diego, CA
Classification
Class I
Status
Ongoing
Recall initiated
18 Dec 2024
FDA classified
23 Dec 2024
Reported
1 Jan 2025
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Device Malfunction
Device type
Patient Monitors

Timeline

18 Dec 2024Recall initiated by company
23 Dec 2024Classified by FDA+5 days
1 Jan 2025Published in enforcement report+9 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Not all Electrocardiogram (ECG) events received July 2022-July 2024 were not properly routed and subsequently reviewed due to an analysis step being disabled with the monitoring service application software.

Device recalls are issued when a component, software or design fault could cause the device to fail or give wrong readings. Many are corrections applied in the field rather than physical returns.

Product as listed by the FDA

Monitoring Service Application (MSA). Software to process, analyze, display, and report cardiac events in ECG data received from compatible devices.

Where it was distributed

US Nationwide distribution including PR.

Nationwide Puerto Rico

Questions about this recall

Why was it recalled?

Not all Electrocardiogram (ECG) events received July 2022-July 2024 were not properly routed and subsequently reviewed due to an analysis step being disabled with the monitoring service application software.

Which lots are affected?

Product Code: N/A UDI code: N/A Software Version - 6.5 to 7.4

Where was it sold?

US Nationwide distribution including PR.

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class I mean?

Class I is the most serious FDA recall category: there is a reasonable probability that using the product will cause serious health consequences or death.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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