CLASS II Device recall · Reported 5 Jul 2023 · FDA Enforcement Report

RelieVR REF: Rvx-2002, Rx Only. Virtual reality behavioral therapy recalled

Appliedvr is recalling RelieVR REF: Rvx-2002, Rx Only. Virtual reality behavioral therapy, distributed in New York. The recall was initiated on 27 Feb 2023 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesSerial Number: PA7940RGG5130514B; UDI: 0100850038247027211001077
Quantity recalled1 unit

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-2044-2023
FDA event ID
92389
Recalling firm
Appliedvr, Van Nuys, CA
Classification
Class II
Status
Completed
Recall initiated
27 Feb 2023
FDA classified
29 Jun 2023
Reported
5 Jul 2023
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Device Malfunction

Timeline

27 Feb 2023Recall initiated by company
29 Jun 2023Classified by FDA+122 days
5 Jul 2023Published in enforcement report+6 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

There is the potential for the program software to malfunction which will not allow it to move forward to the next session.

Device recalls are issued when a component, software or design fault could cause the device to fail or give wrong readings. Many are corrections applied in the field rather than physical returns.

Product as listed by the FDA

RelieVR REF: RVX-2002, Rx Only. Virtual reality behavioral therapy device for pain relief.

Where it was distributed

US: NY OUS: None

New York

Questions about this recall

Is RelieVR REF: Rvx-2002, Rx Only. Virtual reality behavioral therapy recalled?

Yes. Appliedvr recalled RelieVR REF: Rvx-2002, Rx Only. Virtual reality behavioral therapy on 27 Feb 2023. The recall is Class II and its status is Completed. Recall number Z-2044-2023.

Why was it recalled?

There is the potential for the program software to malfunction which will not allow it to move forward to the next session.

Which lots are affected?

Serial Number: PA7940RGG5130514B; UDI: 0100850038247027211001077

Where was it sold?

US: NY OUS: None

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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