CLASS II ONGOING Device recall · Reported 26 Jan 2022 · FDA Enforcement Report

Voyager Rollator-intended as a mechanical walker recalled

Compass Health Brands (Corporate Office) is recalling Voyager Rollator-intended as a mechanical walker, distributed nationwide in the US. The recall was initiated on 10 Jan 2022 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesLot/Serial # RM2005000001-RM21004005000 (May 2020 through April 2021 manufacture dates)
Quantity recalled3734 units

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-0510-2022
FDA event ID
89389
Recalling firm
Compass Health Brands (Corporate Office), Middleburg Heights, OH
Classification
Class II
Status
Ongoing
Recall initiated
10 Jan 2022
FDA classified
19 Jan 2022
Reported
26 Jan 2022
Type
Voluntary: Firm initiated
Customers notified by
Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
Reason category
Device Malfunction

Timeline

10 Jan 2022Recall initiated by company
19 Jan 2022Classified by FDA+9 days
26 Jan 2022Published in enforcement report+7 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Wheel spoke may crack causing the wheel to separate from the axle may result in patient injuries, including bruising and lacerations requiring stitches.

Device recalls are issued when a component, software or design fault could cause the device to fail or give wrong readings. Many are corrections applied in the field rather than physical returns.

Product as listed by the FDA

Voyager Rollator-intended as a mechanical walker Model Number: RLEU10xx (RLEU10BL, RLEU10PK, RLEU10WT) RLEU10BL Voyager Rollator Cobalt Blue UPC: 815067078066; RLEU10PK Voyager Rollator Rose Gold UPC: 815067078073; RLEU10WT Voyager Rollator Ice Palace UPC: 815067078080

Where it was distributed

Nationwide

Nationwide

Questions about this recall

Why was it recalled?

Wheel spoke may crack causing the wheel to separate from the axle may result in patient injuries, including bruising and lacerations requiring stitches.

Which lots are affected?

Lot/Serial # RM2005000001-RM21004005000 (May 2020 through April 2021 manufacture dates)

Where was it sold?

Nationwide

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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