CLASS II ONGOING Device recall · Reported 22 Apr 2020 · FDA Enforcement Report
Canon Aquilion Prime SP recalled by Canon Medical System, USA
Canon Medical System, USA is recalling Canon Aquilion Prime SP, distributed in 28 states. The recall was initiated on 25 Mar 2019 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-1724-2020
- FDA event ID
- 84954
- Recalling firm
- Canon Medical System, USA, Tustin, CA
- Classification
- Class II
- Status
- Ongoing
- Recall initiated
- 25 Mar 2019
- FDA classified
- 16 Apr 2020
- Reported
- 22 Apr 2020
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Other Reasons
- Device type
- Other Medical Devices
Timeline
| 25 Mar 2019 | Recall initiated by company | |
| 16 Apr 2020 | Classified by FDA | +388 days |
| 22 Apr 2020 | Published in enforcement report | +6 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
Scanning may be interrupted due to an error during execution of the eXam Plan and the system is unable to be shut down normally, resulting in the need to forcibly turn the system power off and reboot. Loss of the acquired raw data would occur.
Product as listed by the FDA
Canon Aquilion Prime SP, Model TSX-303B
Where it was distributed
Distribution was made to AK, AR, CA, FL, IA, ID, IL, KS, MA, MD, MI, MN, MO, MT, NC, ND, NH, NY, OH, OK, OR, PA, TN, TX, VT, WA, WI, and WV. There was government and military distribution but no foreign distribution.
AlaskaArkansasCaliforniaFloridaIowaIdahoIllinoisKansasMassachusettsMarylandMichiganMinnesotaMissouriMontanaNorth CarolinaNorth DakotaNew HampshireNew YorkOhioOklahoma
Questions about this recall
Is Canon Aquilion Prime SP recalled?
Yes. Canon Medical System, USA recalled Canon Aquilion Prime SP on 25 Mar 2019. The recall is Class II and its status is Ongoing. Recall number Z-1724-2020.
Why was it recalled?
Scanning may be interrupted due to an error during execution of the eXam Plan and the system is unable to be shut down normally, resulting in the need to forcibly turn the system power off and reboot. Loss of the acquired raw data would occur.
Which lots are affected?
Canon Aquilion Prime SP, Multislice Helical CT Scanner, Model TSX-303B - Serial numbers 1LB1882092, 1LB1882088, 1LB18X2111, 1LB1882086, 1LB18X2129, 1LB18X2109, 1LB1882087, 1LB1882090, 1LB1892093, and 1OB1892102.
Where was it sold?
Distribution was made to AK, AR, CA, FL, IA, ID, IL, KS, MA, MD, MI, MN, MO, MT, NC, ND, NH, NY, OH, OK, OR, PA, TN, TX, VT, WA, WI, and WV. There was government and military distribution but no foreign distribution.
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
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