CLASS II ONGOING Device recall · Reported 22 Jan 2025 · FDA Enforcement Report

Esteem Synergy Stomahesive Skin Barrier recalled by ConvaTec

ConvaTec is recalling Esteem Synergy Stomahesive Skin Barrier, part of Esteem synergy, which is a two-piece, distributed in Illinois, New York, Ohio. The recall was initiated on 29 Nov 2024 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesREF/UDI-DI/Lot: 405473/00768455185399/3J03813, 405479/00768455185450/3J03814
Quantity recalled240

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-0903-2025
FDA event ID
95955
Recalling firm
ConvaTec, Greensboro, NC
Classification
Class II
Status
Ongoing
Recall initiated
29 Nov 2024
FDA classified
10 Jan 2025
Reported
22 Jan 2025
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Packaging Defects

Timeline

29 Nov 2024Recall initiated by company
10 Jan 2025Classified by FDA+42 days
22 Jan 2025Published in enforcement report+12 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Ostomy skin barrier package contains a pre-cut wafer of 28mm instead of 16mm and/or 35mm pre-cut wafers, as stated package labeling. If pre-cut wafers are too big the device cannot be used and if the pre-cut wafer is too small and the device user tries to apply, this could cause abrasion, stomal cut, and bleeding

Packaging recalls include wrong labels, wrong products in the wrong bottle, missing leaflets, short-filled or empty capsules and seals that fail.

Product as listed by the FDA

Esteem Synergy Stomahesive Skin Barrier, part of Esteem synergy, which is a two-piece ostomy system consisting of an adhesive skin barrier and an adhesive pouch: ESTEEM SYN FLX WHT16/35MM PRECUT(1X10), REF: 405473; ESTEEM SYN FLX WHT35/35MM PRECUT(1X10), REF: 405479

Where it was distributed

US distribution to states of: OH, NY, IL

IllinoisNew YorkOhio

Questions about this recall

Why was it recalled?

Ostomy skin barrier package contains a pre-cut wafer of 28mm instead of 16mm and/or 35mm pre-cut wafers, as stated package labeling. If pre-cut wafers are too big the device cannot be used and if the pre-cut wafer is too small and the device user tries to apply, this could cause abrasion, stomal cut, and bleeding

Which lots are affected?

REF/UDI-DI/Lot: 405473/00768455185399/3J03813, 405479/00768455185450/3J03814

Where was it sold?

US distribution to states of: OH, NY, IL

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

More recalls from ConvaTec

All 54

Other Other Medical Devices recalls

All 13,857