CLASS I ONGOING Device recall · Reported 1 Apr 2026 · FDA Enforcement Report
Handy Solutions Neck & Shoulders Heating Pad, Number recalled
Navajo Manufacturing is recalling Handy Solutions Neck & Shoulders Heating Pad, Number: 25607, distributed nationwide in the US. The recall was initiated on 18 Feb 2026 and the FDA has classified it as Class I.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-1588-2026
- FDA event ID
- 98453
- Recalling firm
- Navajo Manufacturing, Denver, CO
- Classification
- Class I
- Status
- Ongoing
- Recall initiated
- 18 Feb 2026
- FDA classified
- 20 Mar 2026
- Reported
- 1 Apr 2026
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Temperature Abuse
- Device type
- Other Medical Devices
Timeline
| 18 Feb 2026 | Recall initiated by company | |
| 20 Mar 2026 | Classified by FDA | +30 days |
| 1 Apr 2026 | Published in enforcement report | +12 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
If heating pad is folded while in use, the power density increases in the folded area causing excessive temperatures, which can also be caused by placing pad under the body, then the high limit device is unable to sense the higher temperature so power is not terminated. May cause a burning smell prior to melting/burning potentially causing burns to persons and property.
Foods that need refrigeration and were stored or shipped too warm can grow harmful bacteria without any change in look or smell.
Product as listed by the FDA
Handy Solutions Neck & Shoulders Heating Pad, Number: 25607, Manufactured by Ninbo Unico Products Co., Ltd
Where it was distributed
US Nationwide distribution in the states of CA, MS, FL, IN, LA, VA, TX.
Nationwide CaliforniaFloridaIndianaLouisianaMississippiTexasVirginia
Questions about this recall
Why was it recalled?
If heating pad is folded while in use, the power density increases in the folded area causing excessive temperatures, which can also be caused by placing pad under the body, then the high limit device is unable to sense the higher temperature so power is not terminated. May cause a burning smell prior to melting/burning potentially causing burns to persons and property.
Which lots are affected?
UPC: 0-24291-25607-6, UDI-DI: 00024291256076
Where was it sold?
US Nationwide distribution in the states of CA, MS, FL, IN, LA, VA, TX.
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class I mean?
Class I is the most serious FDA recall category: there is a reasonable probability that using the product will cause serious health consequences or death.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
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