CLASS II Device recall · Reported 28 Nov 2018 · FDA Enforcement Report
Insulia Diabetes Management Companion recalled by Voluntis
Voluntis is recalling Insulia Diabetes Management Companion, distributed in Arizona, Michigan, Ohio, Tennessee, Vermont. The recall was initiated on 8 Oct 2018 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-0478-2019
- FDA event ID
- 81508
- Recalling firm
- Voluntis, Suresnes, N/A
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 8 Oct 2018
- FDA classified
- 16 Nov 2018
- Reported
- 28 Nov 2018
- Type
- Voluntary: Firm initiated
- Customers notified by
- Other
- Reason category
- Other Reasons
- Device type
- Other Medical Devices
Timeline
| 8 Oct 2018 | Recall initiated by company | |
| 16 Nov 2018 | Classified by FDA | +39 days |
| 28 Nov 2018 | Published in enforcement report | +12 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
The firm identified an issue with the basal calculator identified on the Android version of the Insulia application. The bug could lead from low-impact to high-impact hypoglycemia depending on the circumstances. A new update of Insulia is now available (version 1.6.42), which resolves this issue.
Product as listed by the FDA
Insulia Diabetes Management Companion
Where it was distributed
Distributed to accounts in Arizona, Masachusetts, Michigan, Ohio, Tennessee, and Vermont. International distribution to Canada and France (however, French customers are not affected by this recall).
Questions about this recall
Why was it recalled?
The firm identified an issue with the basal calculator identified on the Android version of the Insulia application. The bug could lead from low-impact to high-impact hypoglycemia depending on the circumstances. A new update of Insulia is now available (version 1.6.42), which resolves this issue.
Which lots are affected?
Software version numbers 1.4.3 / 1.6.3 / 1.6.31 / 1.6.40
Where was it sold?
Distributed to accounts in Arizona, Masachusetts, Michigan, Ohio, Tennessee, and Vermont. International distribution to Canada and France (however, French customers are not affected by this recall).
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
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