CLASS I ONGOING Device recall · Reported 24 Sep 2025 · FDA Enforcement Report
Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial recalled
Max Mobility is recalling Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial, distributed in 44 states. The recall was initiated on 12 Aug 2025 and the FDA has classified it as Class I.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-2540-2025
- FDA event ID
- 97356
- Recalling firm
- Max Mobility, Lebanon, TN
- Classification
- Class I
- Status
- Ongoing
- Recall initiated
- 12 Aug 2025
- FDA classified
- 12 Sep 2025
- Reported
- 24 Sep 2025
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Other Reasons
- Device type
- Wheelchairs, Beds & Lifts
Timeline
| 12 Aug 2025 | Recall initiated by company | |
| 12 Sep 2025 | Classified by FDA | +31 days |
| 24 Sep 2025 | Published in enforcement report | +12 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries.
Product as listed by the FDA
Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DCMC use in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.
Where it was distributed
US: AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VT WA WI WV WY OUS: CAN, NZL, KOR, BMU, GBR, JPN, TWN, AUS, BRA, COL, MEX, ABW, SWE, CHL, ARG, HKG
AlaskaAlabamaArkansasArizonaCaliforniaColoradoConnecticutDistrict of ColumbiaFloridaGeorgiaIowaIllinoisKansasKentuckyLouisianaMassachusettsMarylandMichiganMinnesotaMissouri
Questions about this recall
Is Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial recalled?
Yes. Max Mobility recalled Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial on 12 Aug 2025. The recall is Class I and its status is Ongoing. Recall number Z-2540-2025.
Why was it recalled?
Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries.
Which lots are affected?
All Serial Numbers distributed between the dates of April 25, 2022 - July 8, 2025
Where was it sold?
US: AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VT WA WI WV WY OUS: CAN, NZL, KOR, BMU, GBR, JPN, TWN, AUS, BRA, COL, MEX, ABW, SWE, CHL, ARG, HKG
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class I mean?
Class I is the most serious FDA recall category: there is a reasonable probability that using the product will cause serious health consequences or death.
Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
More recalls from Max Mobility
All 5| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS I | Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial recalled | Max Mobility | Other | 44 states |
| Device | CLASS I | Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial recalled | Max Mobility | Other | 44 states |
| Device | CLASS I | Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial recalled | Max Mobility | Other | 44 states |
| Device | CLASS I | Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial recalled | Max Mobility | Other | 44 states |
Other Wheelchairs, Beds & Lifts recalls
All 172| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS II | Quantum Rehab Quantum 4Front 2HD recalled by Pride Mobility Products | Pride Mobility Products | Device Malfunction | Nationwide |
| Device | CLASS II | Quantum Rehab Q6 Edge 0 (ilevel) recalled by Pride Mobility Products | Pride Mobility Products | Device Malfunction | Nationwide |
| Device | CLASS II | Quantum Rehab Q6 Edge recalled by Pride Mobility Products | Pride Mobility Products | Device Malfunction | Nationwide |
| Device | CLASS II | Quantum rehab Q6 Edge recalled by Pride Mobility Products | Pride Mobility Products | Device Malfunction | Nationwide |
| Device | CLASS II | Quantum Rehab Q6 Edge recalled by Pride Mobility Products | Pride Mobility Products | Device Malfunction | Nationwide |