CLASS II Device recall · Reported 8 Apr 2020 · FDA Enforcement Report
Merits E604 Pilot Navigator Stairlift recalled by Merits Holdings
Merits Holdings is recalling Merits E604 Pilot Navigator Stairlift, distributed nationwide in the US. The recall was initiated on 2 Mar 2020 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-1632-2020
- FDA event ID
- 85154
- Recalling firm
- Merits Holdings, Fort Myers, FL
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 2 Mar 2020
- FDA classified
- 1 Apr 2020
- Reported
- 8 Apr 2020
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Other Reasons
- Device type
- Other Medical Devices
Timeline
| 2 Mar 2020 | Recall initiated by company | |
| 1 Apr 2020 | Classified by FDA | +30 days |
| 8 Apr 2020 | Published in enforcement report | +7 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
Pinion gear may disengage from track allowing lift to slip or jolt.
Product as listed by the FDA
Merits E604 Pilot Navigator Stairlift - Product Usage: To transport patients up stairs.
Where it was distributed
US Nationwide distribution in the states of AZ, CA, CT, FL, GA, IN, MA, MD, ME, MO, NC, OH, PA, TX, and VA.
Nationwide ArizonaCaliforniaConnecticutFloridaGeorgiaIndianaMassachusettsMarylandMaineMissouriNorth CarolinaOhioPennsylvaniaTexasVirginia
Questions about this recall
Is Merits E604 Pilot Navigator Stairlift recalled?
Yes. Merits Holdings recalled Merits E604 Pilot Navigator Stairlift on 2 Mar 2020. The recall is Class II and its status is Terminated. Recall number Z-1632-2020.
Why was it recalled?
Pinion gear may disengage from track allowing lift to slip or jolt.
Which lots are affected?
Model: E60424YLMUB; SN: MU180600588; (01) 04714379292589 (11)190604 (21) MU190600025.
Where was it sold?
US Nationwide distribution in the states of AZ, CA, CT, FL, GA, IN, MA, MD, ME, MO, NC, OH, PA, TX, and VA.
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
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