CLASS II Device recall · Reported 25 Oct 2017 · FDA Enforcement Report
Merlin@Home recalled by St Jude Medical
St Jude Medical is recalling Merlin@Home. The recall was initiated on 28 Aug 2017 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-0033-2018
- FDA event ID
- 78093
- Recalling firm
- St Jude Medical, Sylmar, CA
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 28 Aug 2017
- FDA classified
- 19 Oct 2017
- Reported
- 25 Oct 2017
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Device Malfunction
- Device type
- Patient Monitors
Timeline
| 28 Aug 2017 | Recall initiated by company | |
| 19 Oct 2017 | Classified by FDA | +52 days |
| 25 Oct 2017 | Published in enforcement report | +6 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
New pacemaker firmware was developed to further mitigate the risk of unauthorized access to our pacemakers that utilize radio frequency (RF) communications.
Device recalls are issued when a component, software or design fault could cause the device to fail or give wrong readings. Many are corrections applied in the field rather than physical returns.
Product as listed by the FDA
Merlin@Home Software Model EX2000 v8.2.2 for Merlin@Home Transmitter Models EX1150, EX1150W, EX1100, and EX1100W. The Merlin@home Transmitters are a component of St. Jude Medicals (SJM) Remote Care System. These Merlin@home transmitters are used to retrieve information from the SJM implantable medical device (IMD) using RF telemetry. The data is then sent back to the Merlin.net Patient Care Network through a built-in modem or, alternatively, through a USB cellular adapter or a USB based Broadband Kit. The transmitted data enables clinicians to remotely monitor a patients IMD using a secure, encrypted, password-protected web site, thus reducing the number of in-clinic visits a patient needs to make to their physician. The transmitter monitors the patients device daily between scheduled follow-ups and can alert a clinician if it detects anything out of the norm.
Where it was distributed
Worldwide Distribution
Questions about this recall
Why was it recalled?
New pacemaker firmware was developed to further mitigate the risk of unauthorized access to our pacemakers that utilize radio frequency (RF) communications.
Which lots are affected?
Model EX1100 - GTIN 05414734504782 and Model EX1150 - GTIN 05414734404334
Where was it sold?
Worldwide Distribution
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
Other products in this recall event
5 other products · FDA event 78093This product is part of a recall event; the main page for the event is PM1226 Accent ST MRI SR RF and PM2222 Accent ST These low recalled.
| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| CLASS II | PM1226 Accent ST MRI SR RF and PM2222 Accent ST These low recalled | St Jude Medical | Other | CA | |
| CLASS II | Pm1214 Nuance SR Rf recalled by St Jude Medical | St Jude Medical | Other | CA | |
| CLASS II | Merlin PCS 3650 Programmer recalled by St Jude Medical | St Jude Medical | Device Malfunction | CA | |
| CLASS II | PM 1260 Assurity + These low voltage recalled by St Jude Medical | St Jude Medical | Other | CA | |
| CLASS II | PM3544 Quadra Relieve and PM3562 Quadra Allure MP These low recalled | St Jude Medical | Other | CA |
More recalls from St Jude Medical
All 47| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS II | CardioMEMS Heart Failure (HF) System that consist recalled | St. Jude Medical | Device Malfunction | Nationwide |
| Device | CLASS II | Cardiomems HF Pressure Measurement System CardioMEMSTM HF recalled | St. Jude Medical | Labeling Errors | Nationwide |
| Device | CLASS II | Cardiomems HF Pressure Measurement System CardioMEMSTM HF recalled | St. Jude Medical | Labeling Errors | Nationwide |
| Device | CLASS II | Merlin.net Patient Care Network recalled by St. Jude Medical | St. Jude Medical | Device Malfunction | 13 states |
| Device | CLASS II | Agilis NxT Steerable Introducer recalled by St. Jude Medical | St. Jude Medical | Other | MN |
Other Patient Monitors recalls
All 1,022| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS III | Passport Series Patient Monitor recalled by Mindray DS USA | Mindray DS USA | Device Malfunction | Nationwide |
| Device | CLASS III | T1 Patient Monitor recalled by Mindray DS USA | Mindray DS USA | Device Malfunction | Nationwide |
| Device | CLASS III | cPM Series Patient Monitor recalled by Mindray DS USA | Mindray DS USA | Device Malfunction | Nationwide |
| Device | CLASS III | BeneVision Series Telemetry Monitor recalled by Mindray DS USA | Mindray DS USA | Device Malfunction | Nationwide |
| Device | CLASS III | Panorama and Telemetry Monitoring System recalled by Mindray DS USA | Mindray DS USA | Device Malfunction | Nationwide |