CLASS II ONGOING Drug recall · Reported 2 Oct 2024 · FDA Enforcement Report

Refresh Lacri-lube, (42.5% Mineral Oil recalled by AbbVie

AbbVie is recalling Refresh Lacri-lube, (42.5% Mineral Oil, 57.3% White Petrolatum) Lubricant Eye Ointment, distributed nationwide in the US. The recall was initiated on 16 Sep 2024 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesLot: 387489, Exp. Oct 24; 387490, Exp. Jun 25; 390422, Exp. Nov 24; 390424, Exp. Oct 24; 391692, Exp. Jun 25; 391893, Exp. Nov 25; 394822, Exp. Feb 26; 395991, Exp. Mar 26; 397905, 397973, 397974, Exp May 26; 399019, 399254, Exp. Jun 26; 399922, Exp. Jul 26; 408738, Exp. Mar 27; T3911, Exp. Sep 24; T4015, T4031, T4032, T4033, T4108, Exp. Oct 24.
Quantity recalled763,426 tubes

Check the lot number on your package against the affected lots. If it matches, contact the pharmacy that dispensed it or your prescriber before stopping any medication.

Recall details

Recall number
D-0665-2024
FDA event ID
95332
Recalling firm
AbbVie, North Chicago, IL
Classification
Class II
Status
Ongoing
Recall initiated
16 Sep 2024
FDA classified
23 Sep 2024
Reported
2 Oct 2024
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Sterility
Drug class
Eye Drops

Timeline

16 Sep 2024Recall initiated by company
23 Sep 2024Classified by FDA+7 days
2 Oct 2024Published in enforcement report+9 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Lack of Assurance of Sterility: The impacted lots may contain a breach in the tube seal.

A sterility recall means a product that must be sterile, such as an injection or eye drop, may be contaminated. Using a non-sterile product can cause serious infection.

Product as listed by the FDA

Refresh LACRI-LUBE, (42.5% Mineral Oil, 57.3% White Petrolatum) Lubricant Eye Ointment, Net wt, 0.12 oz (3.5g) Tube, Distributed by: Allergen, an AbbVie company, Madison, NJ 07940, UPC code: 300230312042

Where it was distributed

Nationwide in the USA, Foreign Consignees (Austrailia, Canada, Great Britain)

Nationwide

Questions about this recall

Why was it recalled?

Lack of Assurance of Sterility: The impacted lots may contain a breach in the tube seal.

Which lots are affected?

Lot: 387489, Exp. Oct 24; 387490, Exp. Jun 25; 390422, Exp. Nov 24; 390424, Exp. Oct 24; 391692, Exp. Jun 25; 391893, Exp. Nov 25; 394822, Exp. Feb 26; 395991, Exp. Mar 26; 397905, 397973, 397974, Exp May 26; 399019, 399254, Exp. Jun 26; 399922, Exp. Jul 26; 408738, Exp. Mar 27; T3911, Exp. Sep 24; T4015, T4031, T4032, T4033, T4108, Exp. Oct 24.

Where was it sold?

Nationwide in the USA, Foreign Consignees (Austrailia, Canada, Great Britain)

What should I do if I have it?

Check the lot number on your package against the affected lots. If it matches, contact the pharmacy that dispensed it or your prescriber before stopping any medication.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

Other products in this recall event

1 other product · FDA event 95332

This product is part of a recall event; the main page for the event is Refresh P.M., (Mineral Oil recalled by AbbVie.

ReportedClassRecallCompanyReasonWhere
CLASS IIRefresh P.M., (Mineral Oil recalled by AbbVieAbbVieSterilityNationwide

More recalls from AbbVie

All 20