CLASS II Device recall · Reported 11 Mar 2020 · FDA Enforcement Report
Remisol Advance running on hardware with Windows XP recalled
Normand-Info S.A.S.U is recalling Remisol Advance running on hardware with Windows XP, Windows 7, Windows Server 2003 and, distributed in 51 states. The recall was initiated on 15 Aug 2019 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-1430-2020
- FDA event ID
- 83687
- Recalling firm
- Normand-Info S.A.S.U, Arras CEDEX, N/A
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 15 Aug 2019
- FDA classified
- 3 Mar 2020
- Reported
- 11 Mar 2020
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Other Reasons
- Device type
- Other Medical Devices
Timeline
| 15 Aug 2019 | Recall initiated by company | |
| 3 Mar 2020 | Classified by FDA | +201 days |
| 11 Mar 2020 | Published in enforcement report | +8 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
A patch was released for a critical remote code execution vulnerability in remote desktop services. This vulnerability can be exploited remotely without authentication on certain operating systems. An attacker who successfully exploited this vulnerability could execute arbitrary code on the target system; then install programs; view, change, or delete data; or create new accounts with full user rights. If the vulnerability could be exploited locally, it would lock down the computer.
Product as listed by the FDA
Remisol Advance running on hardware with Windows XP, Windows 7, Windows Server 2003 and Windows Server 2008 operating systems
Where it was distributed
U.S.: NY, AZ, FL, NJ, MA, OH, CA, IL, NC, OK, IN, KY, OR, MI, WI, PA, UT, GA, VA, TX, NE, SD, IA, MN, MD, DE, SC, MT, WV, LA, MO, TN, NM, NV, HI, WA, WY, AL, AR, MS, RI, ID, ME, DC, ND, AK, CO, CT, KS, NH, VT
AlaskaAlabamaArkansasArizonaCaliforniaColoradoConnecticutDistrict of ColumbiaDelawareFloridaGeorgiaHawaiiIowaIdahoIllinoisIndianaKansasKentuckyLouisianaMassachusetts
Stores named: Target
Questions about this recall
Is Remisol Advance running on hardware with Windows XP, Windows 7, Windows Server 2003 and recalled?
Yes. Normand-Info S.A.S.U recalled Remisol Advance running on hardware with Windows XP, Windows 7, Windows Server 2003 and on 15 Aug 2019. The recall is Class II and its status is Terminated. Recall number Z-1430-2020.
Why was it recalled?
A patch was released for a critical remote code execution vulnerability in remote desktop services. This vulnerability can be exploited remotely without authentication on certain operating systems. An attacker who successfully exploited this vulnerability could execute arbitrary code on the target system; then install programs; view, change, or delete data; or create new accounts with full user rights. If the vulnerability could be exploited locally, it would lock down the computer.
Which lots are affected?
All serial numbers
Where was it sold?
U.S.: NY, AZ, FL, NJ, MA, OH, CA, IL, NC, OK, IN, KY, OR, MI, WI, PA, UT, GA, VA, TX, NE, SD, IA, MN, MD, DE, SC, MT, WV, LA, MO, TN, NM, NV, HI, WA, WY, AL, AR, MS, RI, ID, ME, DC, ND, AK, CO, CT, KS, NH, VT
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
More recalls from Normand-Info S.A.S.U
All 3| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS II | Normand Remisol Advance Data Manager is recalled by Normand-Info S.A.S.U | Normand-Info S.A.S.U | Lead & Heavy Metals | Nationwide |
| Device | CLASS II | Remisol Advance running recalled by Normand-Info S.A.S.U | Normand-Info S.A.S.U | Lead & Heavy Metals | Nationwide |
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