CLASS II Device recall · Reported 2 Nov 2016 · FDA Enforcement Report
ReTurn 7500/7500 Aid, transfer recalled by Handicare USA
Handicare USA is recalling ReTurn 7500/7500 Aid, transfer, distributed in 8 states. The recall was initiated on 15 Apr 2014 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-0303-2017
- FDA event ID
- 75404
- Recalling firm
- Handicare USA, Allentown, PA
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 15 Apr 2014
- FDA classified
- 24 Oct 2016
- Reported
- 2 Nov 2016
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Other Reasons
- Device type
- Other Medical Devices
Timeline
| 15 Apr 2014 | Recall initiated by company | |
| 24 Oct 2016 | Classified by FDA | +923 days |
| 2 Nov 2016 | Published in enforcement report | +9 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
During the period of April 2009 May 2011, Handicare AB used a wing handle in which the screw and handle, after repeated tightening, may slide apart. This causes a small amount of play in the attachment of the ladder, which in turn results in high load at the attachment holes of the ladder. Eventually, this may cause mechanical fatigue in the material of the ladder.
Product as listed by the FDA
ReTurn 7500/7500 Aid, transfer
Where it was distributed
US Distribution to the states of : NY, NJ, NV, NE, IL, CT, PA and ME
ConnecticutIllinoisMaineNebraskaNew JerseyNevadaNew YorkPennsylvania
Questions about this recall
Is ReTurn 7500/7500 Aid, transfer recalled?
Yes. Handicare USA recalled ReTurn 7500/7500 Aid, transfer on 15 Apr 2014. The recall is Class II and its status is Terminated. Recall number Z-0303-2017.
Why was it recalled?
During the period of April 2009 May 2011, Handicare AB used a wing handle in which the screw and handle, after repeated tightening, may slide apart. This causes a small amount of play in the attachment of the ladder, which in turn results in high load at the attachment holes of the ladder. Eventually, this may cause mechanical fatigue in the material of the ladder.
Which lots are affected?
Model # 7400, 7500 and 7322 (spare part) Serial # 373317697270501334, 373317697270501430, 073317697400500012, 073317697400500057
Where was it sold?
US Distribution to the states of : NY, NJ, NV, NE, IL, CT, PA and ME
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
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