CLASS II Device recall · Reported 2 Nov 2016 · FDA Enforcement Report

ReTurn 7500/7500 Aid, transfer recalled by Handicare USA

Handicare USA is recalling ReTurn 7500/7500 Aid, transfer, distributed in 8 states. The recall was initiated on 15 Apr 2014 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesModel # 7400, 7500 and 7322 (spare part) Serial # 373317697270501334, 373317697270501430, 073317697400500012, 073317697400500057
Quantity recalled29 units , plus 47 wing handles were shipped as spare parts

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-0303-2017
FDA event ID
75404
Recalling firm
Handicare USA, Allentown, PA
Classification
Class II
Status
Terminated
Recall initiated
15 Apr 2014
FDA classified
24 Oct 2016
Reported
2 Nov 2016
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Other Reasons

Timeline

15 Apr 2014Recall initiated by company
24 Oct 2016Classified by FDA+923 days
2 Nov 2016Published in enforcement report+9 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

During the period of April 2009  May 2011, Handicare AB used a wing handle in which the screw and handle, after repeated tightening, may slide apart. This causes a small amount of play in the attachment of the ladder, which in turn results in high load at the attachment holes of the ladder. Eventually, this may cause mechanical fatigue in the material of the ladder.

Product as listed by the FDA

ReTurn 7500/7500 Aid, transfer

Where it was distributed

US Distribution to the states of : NY, NJ, NV, NE, IL, CT, PA and ME

ConnecticutIllinoisMaineNebraskaNew JerseyNevadaNew YorkPennsylvania

Questions about this recall

Is ReTurn 7500/7500 Aid, transfer recalled?

Yes. Handicare USA recalled ReTurn 7500/7500 Aid, transfer on 15 Apr 2014. The recall is Class II and its status is Terminated. Recall number Z-0303-2017.

Why was it recalled?

During the period of April 2009  May 2011, Handicare AB used a wing handle in which the screw and handle, after repeated tightening, may slide apart. This causes a small amount of play in the attachment of the ladder, which in turn results in high load at the attachment holes of the ladder. Eventually, this may cause mechanical fatigue in the material of the ladder.

Which lots are affected?

Model # 7400, 7500 and 7322 (spare part) Serial # 373317697270501334, 373317697270501430, 073317697400500012, 073317697400500057

Where was it sold?

US Distribution to the states of : NY, NJ, NV, NE, IL, CT, PA and ME

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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