CLASS II ONGOING Device recall · Reported 30 Dec 2020 · FDA Enforcement Report

Star 8 Rolling Walker/Rollator, Items recalled by Nova Ortho-Med

Nova Ortho-Med is recalling Star 8 Rolling Walker/Rollator, Items: 4258/ BK(Black)/ BL(Blue)/ DB(Sky Blue), distributed in 38 states. The recall was initiated on 7 Oct 2019 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesSerial # range: HF-4258BKHA0001 to HF4258RDHK0352 (Purchased before April 4th,2019)
Quantity recalled10898

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-0654-2021
FDA event ID
86941
Recalling firm
Nova Ortho-Med, Carson, CA
Classification
Class II
Status
Ongoing
Recall initiated
7 Oct 2019
FDA classified
21 Dec 2020
Reported
30 Dec 2020
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Potency & Assay

Timeline

7 Oct 2019Recall initiated by company
21 Dec 2020Classified by FDA+441 days
30 Dec 2020Published in enforcement report+9 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Walkers within the identified serial range have the potential for the front fork to unscrew itself from the leg. A partially unscrewed fork creates unevenness in the wheelbase, which could cause instability, that if not detected by the user, may result in the front fork falling off the walker.

Potency and specification recalls happen when a batch tests outside its approved limits for strength, purity or dissolution, which can mean the dose delivered is higher or lower than labelled.

Product as listed by the FDA

Star 8 Rolling Walker/Rollator, Items: 4258/ BK(Black)/ BL(Blue)/ DB(Sky Blue)/ PL(Purple)/ RD(Red)

Where it was distributed

U.S.: AK, AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, WA, WI, WY O.U.S.: Taiwan

AlaskaArkansasArizonaCaliforniaColoradoConnecticutFloridaGeorgiaHawaiiIowaIdahoIllinoisIndianaKansasKentuckyMassachusettsMarylandMichiganMinnesotaMissouri

Questions about this recall

Why was it recalled?

Walkers within the identified serial range have the potential for the front fork to unscrew itself from the leg. A partially unscrewed fork creates unevenness in the wheelbase, which could cause instability, that if not detected by the user, may result in the front fork falling off the walker.

Which lots are affected?

Serial # range: HF-4258BKHA0001 to HF4258RDHK0352 (Purchased before April 4th,2019)

Where was it sold?

U.S.: AK, AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, WA, WI, WY O.U.S.: Taiwan

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

More recalls from Nova Ortho-Med

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DeviceCLASS IIMonarch Rollator Blue recalled by Nova Ortho-MedNova Ortho-MedOtherNationwide
DeviceCLASS IIMonarch Rollator Red recalled by Nova Ortho-MedNova Ortho-MedOtherNationwide
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