CLASS II Device recall · Reported 8 Apr 2015 · FDA Enforcement Report
Syngo.plaza. A Picture Archiving and Communication System recalled
Siemens Medical Solutions USA is recalling Syngo.plaza. A Picture Archiving and Communication System (PACS) intended to display, distributed in Florida, Massachusetts, Wisconsin. The recall was initiated on 18 Feb 2015 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-1354-2015
- FDA event ID
- 70596
- Recalling firm
- Siemens Medical Solutions USA, Malvern, PA
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 18 Feb 2015
- FDA classified
- 30 Mar 2015
- Reported
- 8 Apr 2015
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Other Reasons
- Device type
- Other Medical Devices
Timeline
| 18 Feb 2015 | Recall initiated by company | |
| 30 Mar 2015 | Classified by FDA | +40 days |
| 8 Apr 2015 | Published in enforcement report | +9 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
Possibly incomplete archived studies during pre-fetch. In a server farm setup, when pre-fetch/retrieve operation is performed for partially archived studies, the series that have not yet been archived, will remain unarchived.
Product as listed by the FDA
Syngo.plaza. A Picture Archiving and Communication System (PACS) intended to display, process, read, report, communicate, distribute, store and archive digital medical images. It supports the physician in diagnosis and treatment planning.
Where it was distributed
US Distribution: MA, WI, FL
Questions about this recall
Why was it recalled?
Possibly incomplete archived studies during pre-fetch. In a server farm setup, when pre-fetch/retrieve operation is performed for partially archived studies, the series that have not yet been archived, will remain unarchived.
Which lots are affected?
Model Numbers of device: 10592457, 10863172, serial numbers: 100177 100033 100181 100029
Where was it sold?
US Distribution: MA, WI, FL
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
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