CLASS II Device recall · Reported 12 Sep 2012 · FDA Enforcement Report

syngo(R) Lab Data Manager and syngo(R) Lab Process Manager recalled

Siemens Healthcare Diagnostics is recalling syngo(R) Lab Data Manager and syngo(R) Lab Process Manager, all versions, distributed nationwide in the US. The recall was initiated on 29 May 2012 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesVersion VA11B and all previously released versions.
Quantity recalled44

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-2305-2012
FDA event ID
62709
Recalling firm
Siemens Healthcare Diagnostics, Newark, DE
Classification
Class II
Status
Terminated
Recall initiated
29 May 2012
FDA classified
31 Aug 2012
Reported
12 Sep 2012
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Packaging Defects

Timeline

29 May 2012Recall initiated by company
31 Aug 2012Classified by FDA+94 days
12 Sep 2012Published in enforcement report+12 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

When using the syngo Quality Control package the system may not perform as intended for Multi-Rule QC violation [e.g., 2(2S), 4(1s) and 10x], unless configured using the instructions on page 2 of the recall notification. QC status may not be flagged appropriately. If auto-verification rules are defined to hold patient results when QC status is out, the patient results will not be held as expecte

Packaging recalls include wrong labels, wrong products in the wrong bottle, missing leaflets, short-filled or empty capsules and seals that fail.

Product as listed by the FDA

syngo(R) Lab Data Manager and syngo(R) Lab Process Manager, all versions. This device is classified as a data calculator and processing module for use with In-vitro diagnostic devices. It also provides work flow management as well as remote instrument control to multiple interfaced instruments.

Where it was distributed

USA ( nationwide ) including the states of AZ, CA, FL, IL, KY, MD, MA, MN, MS, MO, NE, NH, NJ, NY, NC, OH, PA, TX, VA and WV.

Nationwide ArizonaCaliforniaFloridaIllinoisKentuckyMassachusettsMarylandMinnesotaMissouriMississippiNorth CarolinaNebraskaNew HampshireNew JerseyNew YorkOhioPennsylvaniaTexasVirginiaWest Virginia

Questions about this recall

Why was it recalled?

When using the syngo Quality Control package the system may not perform as intended for Multi-Rule QC violation [e.g., 2(2S), 4(1s) and 10x], unless configured using the instructions on page 2 of the recall notification. QC status may not be flagged appropriately. If auto-verification rules are defined to hold patient results when QC status is out, the patient results will not be held as expecte

Which lots are affected?

Version VA11B and all previously released versions.

Where was it sold?

USA ( nationwide ) including the states of AZ, CA, FL, IL, KY, MD, MA, MN, MS, MO, NE, NH, NJ, NY, NC, OH, PA, TX, VA and WV.

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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