CLASS II Drug recall · Reported 29 Jan 2014 · FDA Enforcement Report

Theraflu Max-d Severe Cold & Flu (acetaminophen 1000 mg recalled

Novartis Consumer Health is recalling Theraflu Max-d Severe Cold & Flu (acetaminophen 1000 mg, dextromethorphan HBr 30 mg, distributed nationwide in the US. The recall was initiated on 18 Jun 2013 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesLot #: 10089568, Exp 5/31/2013; 10093324, 10094745, 10097626, 10097627, Exp 7/31/2013; 10098588, Exp 9/30/2013. NeoCitran Extra Strength Total 7 Symptom Relief Plus Mucous Relief : 10093316, Exp 7/31/2013; 10098591, Exp 9/30/2013; 10101027, Exp 10/31/2013; 10102623, Exp 11/30/2013; 10106813, Exp 1/31/2014; 10115844, Exp 6/30/2014; 10124363, Exp 9/30/2014.
Quantity recalled868,104 cartons

Check the lot number on your package against the affected lots. If it matches, contact the pharmacy that dispensed it or your prescriber before stopping any medication.

Recall details

Recall number
D-753-2014
FDA event ID
65490
Recalling firm
Novartis Consumer Health, Lincoln, NE
Classification
Class II
Status
Terminated
Recall initiated
18 Jun 2013
FDA classified
17 Jan 2014
Reported
29 Jan 2014
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Packaging Defects
Drug class
Pain Medication

Timeline

18 Jun 2013Recall initiated by company
17 Jan 2014Classified by FDA+213 days
29 Jan 2014Published in enforcement report+12 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Presence of Foreign Substance: The products are being recalled because they may contain foreign substances.

Packaging recalls include wrong labels, wrong products in the wrong bottle, missing leaflets, short-filled or empty capsules and seals that fail.

Product as listed by the FDA

Theraflu MAX-D Severe Cold & Flu (acetaminophen 1000 mg, dextromethorphan HBr 30 mg, guaifenesin 400 mg, pseudoephedrine HCl 60 mg) powder packets, Natural Citrus flavor, 6-count packets per carton, Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622, NDC 0067-6427-06, UPC 3 0067-6427-06 5. Also packaged under foreign label: NeoCitran Extra Strength Total 7 Symptom Relief Plus Mucous Relief powder packets, Soothing Lemon flavor, 10-count single dose pouches per carton, Novartis Consumer Health Canada, Inc., Mississauga, ON, UPC 0 58478 10701 1.

Where it was distributed

Nationwide, Mexico, Russia, Korea, Panama, China, and Canada.

Nationwide

Questions about this recall

Is Theraflu Max-d Severe Cold & Flu (acetaminophen 1000 mg, dextromethorphan HBr 30 mg recalled?

Yes. Novartis Consumer Health recalled Theraflu Max-d Severe Cold & Flu (acetaminophen 1000 mg, dextromethorphan HBr 30 mg on 18 Jun 2013. The recall is Class II and its status is Terminated. Recall number D-753-2014.

Why was it recalled?

Presence of Foreign Substance: The products are being recalled because they may contain foreign substances.

Which lots are affected?

Lot #: 10089568, Exp 5/31/2013; 10093324, 10094745, 10097626, 10097627, Exp 7/31/2013; 10098588, Exp 9/30/2013. NeoCitran Extra Strength Total 7 Symptom Relief Plus Mucous Relief : 10093316, Exp 7/31/2013; 10098591, Exp 9/30/2013; 10101027, Exp 10/31/2013; 10102623, Exp 11/30/2013; 10106813, Exp 1/31/2014; 10115844, Exp 6/30/2014; 10124363, Exp 9/30/2014.

Where was it sold?

Nationwide, Mexico, Russia, Korea, Panama, China, and Canada.

What should I do if I have it?

Check the lot number on your package against the affected lots. If it matches, contact the pharmacy that dispensed it or your prescriber before stopping any medication.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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