CLASS II Food recall · Reported 5 Mar 2014 · FDA Enforcement Report
Benefiber fiber supplement stick packs, sugar free and taste free recalled
Novartis Consumer Health is recalling Benefiber fiber supplement stick packs, sugar free and taste free, distributed nationwide in the US. The recall was initiated on 18 Dec 2013 and the FDA has classified it as Class II.
Check your package
Do not eat it. Return it to the store for a refund or throw it away. If you have symptoms after eating it, contact a doctor.
Recall details
- Recall number
- F-1591-2014
- FDA event ID
- 67373
- Recalling firm
- Novartis Consumer Health, Lincoln, NE
- Brand
- Benefiber
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 18 Dec 2013
- FDA classified
- 27 Feb 2014
- Reported
- 5 Mar 2014
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Packaging Defects
- Product category
- Dietary Supplements
Timeline
| 18 Dec 2013 | Recall initiated by company | |
| 27 Feb 2014 | Classified by FDA | +71 days |
| 5 Mar 2014 | Published in enforcement report | +6 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
The products are being recalled due to the receipt of a relatively high number of consumer complaints.
Packaging recalls include wrong labels, wrong products in the wrong bottle, missing leaflets, short-filled or empty capsules and seals that fail.
Product as listed by the FDA
Benefiber fiber supplement stick packs, sugar free and taste free, packaged in the following configurations: (1) Benefiber Fiber Supplement, On-The-Go Stick Packs, Sugar Free, Clear & Taste-Free, packaged in 8.16-oz. boxes containing 68/0.12-oz. stick packs, UPC 300670176686. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (2) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, UPC 300670186036. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (3) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, 8/0.36-oz. foil packages clipped together on a strip, UPC 300679110766. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ;
Where it was distributed
Distribution was nationwide. There was no foreign/military/government distribution.
Questions about this recall
Why was it recalled?
The products are being recalled due to the receipt of a relatively high number of consumer complaints.
Which lots are affected?
68-ct. boxes - 25574002, 25515001, 25515002, and 25574001, all with exp. dates of 02/2014; 3-ct. packages - 26096201, exp. 07/2014; 26096203, exp. 07/2014; 26096202, exp. 07/2014; and 26248201; exp. 05/2014; 8-package clip pack - 26128701, exp. 07/2014, and 26128702, exp. 07/2014.
Where was it sold?
Distribution was nationwide. There was no foreign/military/government distribution.
What should I do if I have it?
Do not eat it. Return it to the store for a refund or throw it away. If you have symptoms after eating it, contact a doctor.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
More recalls from Novartis Consumer Health
All 60| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Drug | CLASS II | Theraflu Flu & Sore Throat (acetaminophen 650 mg recalled | Novartis Consumer Health | Packaging Defects | Nationwide |
| Drug | CLASS II | Theraflu Exte (dextromethorphan hydrobromide 20 mg recalled | Novartis Consumer Health | Packaging Defects | Nationwide |
| Drug | CLASS II | Theraflu Nighttime Severe Cold & Cough recalled | Novartis Consumer Health | Packaging Defects | Nationwide |
| Drug | CLASS II | Theraflu Flu & Chest Congestion (acetaminophen 1000 mg recalled | Novartis Consumer Health | Other | Nationwide |
| Drug | CLASS II | NeoCitran Extra Strength Non-Drowsy Cold & Sinus recalled | Novartis Consumer Health | Packaging Defects | Nationwide |
Other Dietary Supplements recalls
All 733| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Food | ANNOUNCED | Niwali Tejocote Capsules and Pieces recalled by Global MixNiwali | Global Mix | Foreign Material | Nationwide |
| Food | CLASS I | Addall XR Shot, liquid dietary supplement recalled by ZMB EnterprisesAddall XR | ZMB Enterprises | Hidden Drug Ingredients | CA |
| Food | CLASS II | Super Skin; Dietary Supplement;, 2 per day recalled by Mellish IslandMellish Island | Mellish Island | Other | Nationwide |
| Food | CLASS I | Modern Warrior Ready, Dietary Supplement recalledModern Warrior | Modern Warrior Life | Hidden Drug Ingredients | Nationwide |
| Food | CLASS II | Vista MAX; Dietary Supplement Serving Size recalled by Provision HealthVista MAX | Provision Health | Undeclared Allergens | CA |