CLASS II Device recall · Reported 5 Jun 2019 · FDA Enforcement Report

ThermaCare Heatwraps, Advanced Back Pain Therapy recalled

PF Consumer Healthcare 1 is recalling ThermaCare Heatwraps, Advanced Back Pain Therapy, distributed nationwide in the US. The recall was initiated on 26 Apr 2019 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesLot Numbers: a) S23902 b) W37940 c) S00639
Quantity recalled225617 individual heat wraps

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-1496-2019
FDA event ID
82781
Recalling firm
PF Consumer Healthcare 1, Albany, GA
Classification
Class II
Status
Terminated
Recall initiated
26 Apr 2019
FDA classified
28 May 2019
Reported
5 Jun 2019
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Temperature Abuse

Timeline

26 Apr 2019Recall initiated by company
28 May 2019Classified by FDA+32 days
5 Jun 2019Published in enforcement report+8 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

There is the potential that a HeatWrap could include cells that have a higher cell temperature than specified in lot S97473. The use of heat cell wrap with increased temperatures poses a potential risk of skin injuries such as burns/blisters and/or skin irritation on the wrap-applied area.

Foods that need refrigeration and were stored or shipped too warm can grow harmful bacteria without any change in look or smell.

Product as listed by the FDA

ThermaCare HEATWRAPS, ADVANCED BACK PAIN THERAPY, SKU: a) F00573301020A b) F00573301026X c) F00573301009B Product Usage: ThermaCare(R) HeatWraps are indicated in adults to provide heat therapy for the temporary relief of minor muscular and joint pains associated with overexertion, strains, sprains, and arthritis and menstrual pain. ThermaCare HeatWraps are made up of heat cells enclosed within wraps that consists of a mixture of ingredients including soft iron, carbon or absorbent gelling material and brine solution (water, salt, and sodium thiosulphate). The heat cells get activated in the presence of air (oxygen) to produce a low-level heat.

Where it was distributed

Worldwide distribution - US Nationwide and PR, and countries of Ireland, UK, Malta, Netherlands, Germany, and Switzerland.

Nationwide Puerto Rico

Questions about this recall

Is ThermaCare Heatwraps, Advanced Back Pain Therapy recalled?

Yes. PF Consumer Healthcare 1 recalled ThermaCare Heatwraps, Advanced Back Pain Therapy on 26 Apr 2019. The recall is Class II and its status is Terminated. Recall number Z-1496-2019.

Why was it recalled?

There is the potential that a HeatWrap could include cells that have a higher cell temperature than specified in lot S97473. The use of heat cell wrap with increased temperatures poses a potential risk of skin injuries such as burns/blisters and/or skin irritation on the wrap-applied area.

Which lots are affected?

Lot Numbers: a) S23902 b) W37940 c) S00639

Where was it sold?

Worldwide distribution - US Nationwide and PR, and countries of Ireland, UK, Malta, Netherlands, Germany, and Switzerland.

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

More recalls from PF Consumer Healthcare 1

All 2
ReportedClassRecallCompanyReasonWhere
DeviceCLASS IIThermaCare Heatwraps, Advanced Back Pain Therapy recalledPF Consumer Healthcare 1Temperature AbuseNationwide

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