CLASS II ONGOING Device recall · Reported 31 Jul 2024 · FDA Enforcement Report
Arial Call Station recalled by Securitas Healthcare
Securitas Healthcare is recalling Arial Call Station, distributed in 13 states. The recall was initiated on 20 Jun 2024 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-2418-2024
- FDA event ID
- 94882
- Recalling firm
- Securitas Healthcare, Lincoln, NE
- Classification
- Class II
- Status
- Ongoing
- Recall initiated
- 20 Jun 2024
- FDA classified
- 23 Jul 2024
- Reported
- 31 Jul 2024
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Device Malfunction
- Device type
- Other Medical Devices
Timeline
| 20 Jun 2024 | Recall initiated by company | |
| 23 Jul 2024 | Classified by FDA | +33 days |
| 31 Jul 2024 | Published in enforcement report | +8 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
This is a risk that alarms will not be received by the Arial Wireless Nurse Call System and premature depletion of the battery.
Device recalls are issued when a component, software or design fault could cause the device to fail or give wrong readings. Many are corrections applied in the field rather than physical returns.
Product as listed by the FDA
Arial Call Station, Model Numbers CSK200-1069 and CSK200-1069MR, is a wireless nurse call station.
Where it was distributed
US: FL, CA, AL, ND, MS, WA, MN, TX, OR, WI, MD, NY, NE
AlabamaCaliforniaFloridaMarylandMinnesotaMississippiNorth DakotaNebraskaNew YorkOregonTexasWashingtonWisconsin
Questions about this recall
Why was it recalled?
This is a risk that alarms will not be received by the Arial Wireless Nurse Call System and premature depletion of the battery.
Which lots are affected?
All units of the Affected Device Models sold between July 26, 2022 and June 5, 2024
Where was it sold?
US: FL, CA, AL, ND, MS, WA, MN, TX, OR, WI, MD, NY, NE
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
More recalls from Securitas Healthcare
All 9| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS II | Arial 900 MHz Call Station recalled by Securitas Healthcare | Securitas Healthcare | Device Malfunction | Nationwide |
| Device | CLASS II | Arial Server recalled by Securitas Healthcare | Securitas Healthcare | Device Malfunction | Nationwide |
| Device | CLASS II | Arial Call Station recalled by Securitas Healthcare | Securitas Healthcare | Device Malfunction | 9 states |
| Device | CLASS II | Arial mobile application recalled by Securitas Healthcare | Securitas Healthcare | Device Malfunction | Nationwide |
| Device | CLASS II | Arial Water Resistant Pendant with Neck Lanyard recalled | Securitas Healthcare | Device Malfunction | Nationwide |
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