CLASS II Food recall · Reported 9 Oct 2013 · FDA Enforcement Report
Benefiber Fiber Drink Mix, Kiwi Strawberry, Sugar Free recalled
Novartis Consumer Health is recalling Benefiber Fiber Drink Mix, Kiwi Strawberry, Sugar Free, distributed nationwide in the US. The recall was initiated on 7 May 2013 and the FDA has classified it as Class II.
Check your package
Do not eat it. Return it to the store for a refund or throw it away. If you have symptoms after eating it, contact a doctor.
Recall details
- Recall number
- F-1962-2013
- FDA event ID
- 65111
- Recalling firm
- Novartis Consumer Health, Lincoln, NE
- Brand
- Benefiber Fiber
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 7 May 2013
- FDA classified
- 30 Sep 2013
- Reported
- 9 Oct 2013
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Packaging Defects
- Product category
- Strawberries
Timeline
| 7 May 2013 | Recall initiated by company | |
| 30 Sep 2013 | Classified by FDA | +146 days |
| 9 Oct 2013 | Published in enforcement report | +9 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
The products are being recalled due to the receipt of a relatively high number of consumer complaints.
Packaging recalls include wrong labels, wrong products in the wrong bottle, missing leaflets, short-filled or empty capsules and seals that fail.
Product as listed by the FDA
Benefiber Fiber Drink Mix, Kiwi Strawberry, Sugar Free, packaged in 5.0-oz. boxes containing 24/0.21-oz. stick packs, UPC 300670106249. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.
Where it was distributed
Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
Questions about this recall
Why was it recalled?
The products are being recalled due to the receipt of a relatively high number of consumer complaints.
Which lots are affected?
10114419, 10115003, 10118673, 10121091, 10121092, 10121093, 10121094, 10123826, 10125460, and 10125461
Where was it sold?
Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
What should I do if I have it?
Do not eat it. Return it to the store for a refund or throw it away. If you have symptoms after eating it, contact a doctor.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
Other products in this recall event
5 other products · FDA event 65111| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| CLASS II | Benefiber Fiber Drink Mix, Cherry Pomegranate, Sugar Free recalledBenefiber Fiber | Novartis Consumer Health | Packaging Defects | Nationwide | |
| CLASS II | Benefiber Fiber Supplement Plus Calcium recalledBenefiber Fiber | Novartis Consumer Health | Packaging Defects | Nationwide | |
| CLASS II | Benefiber Plus Heart Health Non-Thickening Powder, Sugar Free recalledBenefiber Plus | Novartis Consumer Health | Packaging Defects | Nationwide | |
| CLASS II | Benefiber Fiber Supplement, Orange Natural Flavor recalledBenefiber Fiber | Novartis Consumer Health | Packaging Defects | Nationwide | |
| CLASS II | Benefiber Non-Thickening Powder, Sugar Free recalledBenefiber Non-Thickening | Novartis Consumer Health | Packaging Defects | Nationwide |
More recalls from Novartis Consumer Health
All 60| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Food | CLASS II | Benefiber fiber supplement stick packs, sugar free and taste free recalledBenefiber | Novartis Consumer Health | Packaging Defects | Nationwide |
| Drug | CLASS II | Theraflu Flu & Sore Throat (acetaminophen 650 mg recalled | Novartis Consumer Health | Packaging Defects | Nationwide |
| Drug | CLASS II | Theraflu Exte (dextromethorphan hydrobromide 20 mg recalled | Novartis Consumer Health | Packaging Defects | Nationwide |
| Drug | CLASS II | Theraflu Nighttime Severe Cold & Cough recalled | Novartis Consumer Health | Packaging Defects | Nationwide |
| Drug | CLASS II | Theraflu Flu & Chest Congestion (acetaminophen 1000 mg recalled | Novartis Consumer Health | Other | Nationwide |
Other Strawberries recalls
All 159| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Food | CLASS II | Flexible food pouch (3-layer foil, spouted, #CP6088) recalledFlexible | Cheer Pack | Foreign Material | OR |
| Food | CLASS II | Joy Strawberry Lassi recalled by Joy Gourmet FoodsJoy | Joy Gourmet Foods | Processing Deviation | NJ, NY, PA |
| Food | CLASS II | Joy Mango-Pina-Strawberry Lassi recalled by Joy Gourmet FoodsJoy Mango-Pina-Strawberry | Joy Gourmet Foods | Processing Deviation | NJ, NY, PA |
| Food | CLASS II | Dairy House Ingredient Systems Strawberry Dairy Powder 05#5072 recalled | International Food Products | Salmonella | OK, TN, TX |
| Food | CLASS II | Tops Strawberry Jam Ingredients: Sugar, Strawberry Pulp recalledTops | Mangalm | Undeclared Sulfites | CA |