CLASS II Food recall · Reported 9 Oct 2013 · FDA Enforcement Report

Benefiber Fiber Drink Mix, Cherry Pomegranate, Sugar Free recalled

Novartis Consumer Health is recalling Benefiber Fiber Drink Mix, Cherry Pomegranate, Sugar Free, distributed nationwide in the US. The recall was initiated on 7 May 2013 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codes10116609, 10118436, 10121279, 10121280, 10122653, 10122654, 10125466, and 10128711
Quantity recalled162,408/5.0-oz. (24-ct) boxes

Do not eat it. Return it to the store for a refund or throw it away. If you have symptoms after eating it, contact a doctor.

Recall details

Recall number
F-1961-2013
FDA event ID
65111
Recalling firm
Novartis Consumer Health, Lincoln, NE
Classification
Class II
Status
Terminated
Recall initiated
7 May 2013
FDA classified
30 Sep 2013
Reported
9 Oct 2013
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Packaging Defects
Product category
Cherries

Timeline

7 May 2013Recall initiated by company
30 Sep 2013Classified by FDA+146 days
9 Oct 2013Published in enforcement report+9 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

The products are being recalled due to the receipt of a relatively high number of consumer complaints.

Packaging recalls include wrong labels, wrong products in the wrong bottle, missing leaflets, short-filled or empty capsules and seals that fail.

Product as listed by the FDA

Benefiber Fiber Drink Mix, Cherry Pomegranate, Sugar Free, packaged in 5.0-oz. boxes containing 24/0.21-oz. stick packs, UPC 300670107246. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.

Where it was distributed

Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.

Nationwide

Questions about this recall

Why was it recalled?

The products are being recalled due to the receipt of a relatively high number of consumer complaints.

Which lots are affected?

10116609, 10118436, 10121279, 10121280, 10122653, 10122654, 10125466, and 10128711

Where was it sold?

Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.

What should I do if I have it?

Do not eat it. Return it to the store for a refund or throw it away. If you have symptoms after eating it, contact a doctor.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

Other products in this recall event

5 other products · FDA event 65111

This product is part of a recall event; the main page for the event is Benefiber Fiber Drink Mix, Kiwi Strawberry, Sugar Free recalled.

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