CLASS II Device recall · Reported 8 May 2013 · FDA Enforcement Report
CareStream Dental CS 2100 X-ray system recalled by Trophy Sas
Trophy Sas is recalling CareStream Dental CS 2100 X-ray system, distributed nationwide in the US. The recall was initiated on 18 Sep 2012 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-0999-2013
- FDA event ID
- 64589
- Recalling firm
- Trophy Sas, Croissy Beaubourg
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 18 Sep 2012
- FDA classified
- 2 May 2013
- Reported
- 8 May 2013
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Device Malfunction
- Device type
- Imaging Equipment
Timeline
| 18 Sep 2012 | Recall initiated by company | |
| 2 May 2013 | Classified by FDA | +226 days |
| 8 May 2013 | Published in enforcement report | +6 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
There have been approximately 2% of the x-ray generators manufactured between February 2012 and November 2012 returned due to errors. These generators showed the type of defect that indicates poor contact of HT transformer power pin. The defect is a bent connector associated with the generator.
Device recalls are issued when a component, software or design fault could cause the device to fail or give wrong readings. Many are corrections applied in the field rather than physical returns.
Product as listed by the FDA
CareStream Dental CS 2100 X-ray system Product Usage: The expected usage (intended use) for all of these products is for dental radiographic examination and diagnosis of the teeth, jaw and oral structures.
Where it was distributed
USA Nationwide Distribution
Questions about this recall
Is CareStream Dental CS 2100 X-ray system recalled?
Yes. Trophy Sas recalled CareStream Dental CS 2100 X-ray system on 18 Sep 2012. The recall is Class II and its status is Terminated. Recall number Z-0999-2013.
Why was it recalled?
There have been approximately 2% of the x-ray generators manufactured between February 2012 and November 2012 returned due to errors. These generators showed the type of defect that indicates poor contact of HT transformer power pin. The defect is a bent connector associated with the generator.
Which lots are affected?
ABYJ011 ABYJ012 ABYJ020 through ABYJ026 ACJY522 ACYJ004 through ACYJ007 ACYJ009 through ACYJ012 ACYJ014 ACYJ015 ACYJ017 through ACYJ023 ACYJ500 through ACYJ509 ACYJ517 through ACYJ521 ACYJ523 through ACYJ531 ACYJ533 through ACYJ536 ADYJ001 through ADYJ005 ADYJ007 ADYJ008 ADYJ011 through ADYJ013 ADYJ015 through ADYJ018 ADYJ020 through ADYJ032 ADYJ034 through ADYJ037 ADYJ039 through ADYJ049 ADYJ051 ADYJ054 ADYJ056 ADYJ061 ADYJ062 ADYJ064 through ADYJ067 ADYJ069 through ADYJ073 ADYJ075 through ADYJ082 AEYJ001 through AEYJ003 AEYJ005 AEYJ006 AEYJ008 through AEYJ010 AEYP003 through AEYP011 AEYP024 through AEYP026 AEYP028 through AEYP030 AFYP005 through AFYP008 AFYP012 AFYP014 through AFYP018 AFYP021 AFYP022 AGYP010 AGYP012 AGYP016 AGYP018 through AGYP020 AGYP022 AGYP025 AGYP027 AGYP028 AGYP030 AGYP031 AGYP033 through AGYP041 AGYP045 AGYP046 AGYP068 AGYP069 AGYP073 AGYP086 AGYP088 AGYP089 AGYP092 AJYP025 AJYP027 AKYP001 AKYP007 AKYP009
Where was it sold?
USA Nationwide Distribution
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
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|---|---|---|---|---|---|
| Device | CLASS II | CS¿9600¿is¿an¿extraoral¿system¿intended¿to¿produce¿ recalled | Trophy SAS | Other | N/A |
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| Device | CLASS II | CareStream Dental Kodak 2100 Intraoral X-ray system recalled | Trophy Sas | Device Malfunction | Nationwide |
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