CLASS II ONGOING Device recall · Reported 2 Sep 2026 · FDA Enforcement Report

Merge PACS and Merge OrthoPACS recalled by Merge Healthcare

Merge Healthcare is recalling Merge PACS and Merge OrthoPACS, medical imaging diagnostic workstation, distributed nationwide in the US. The recall was initiated on 22 Jul 2026 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesSoftware version V9.5 - UDI (01)00842000101239(10)9.5.0(11)260409
Quantity recalled20 units

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-3004-2026
FDA event ID
99520
Recalling firm
Merge Healthcare, Hartland, WI
Classification
Class II
Status
Ongoing
Recall initiated
22 Jul 2026
FDA classified
21 Aug 2026
Reported
2 Sep 2026
Type
Voluntary: Firm initiated
Customers notified by
Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
Reason category
Labeling Errors

Timeline

22 Jul 2026Recall initiated by company
21 Aug 2026Classified by FDA+30 days
2 Sep 2026Published in enforcement report+12 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Software issue may cause measurements to be displayed inaccurately.

Product as listed by the FDA

Merge PACS and Merge OrthoPACS, medical imaging diagnostic workstation

Where it was distributed

US Nationwide distribution in the states of California, Florida, Kentucky, Nebraska, Washington.

Nationwide CaliforniaFloridaKentuckyNebraskaWashington

Questions about this recall

Why was it recalled?

Software issue may cause measurements to be displayed inaccurately.

Which lots are affected?

Software version V9.5 - UDI (01)00842000101239(10)9.5.0(11)260409

Where was it sold?

US Nationwide distribution in the states of California, Florida, Kentucky, Nebraska, Washington.

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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