CLASS II Device recall · Reported 29 Jul 2020 · FDA Enforcement Report

IntelliVue MX700 patient monitor recalled by Philips North America

Philips North America is recalling IntelliVue MX700 patient monitor, distributed in California, Hawaii, Massachusetts, New York, Utah. The recall was initiated on 30 Jun 2020 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesSerial numbers DE58562415 DE58562344 DE58562353
Quantity recalled28

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-2697-2020
FDA event ID
85908
Recalling firm
Philips North America, Andover, MA
Classification
Class II
Status
Terminated
Recall initiated
30 Jun 2020
FDA classified
23 Jul 2020
Reported
29 Jul 2020
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Foreign Material
Device type
Patient Monitors

Timeline

30 Jun 2020Recall initiated by company
23 Jul 2020Classified by FDA+23 days
29 Jul 2020Published in enforcement report+6 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Some Intellivue MX700/MX800 Patient Monitors were delivered with defective power supplies. The defective power supplies might energize the metal parts of monitor if the grounding instructions were not followed, and may also cause the monitor to stop operating or prevent it from being switched on.

Foreign material recalls cover pieces of metal, plastic, glass, wood or other objects that got into the product during processing and could cause injury if eaten.

Product as listed by the FDA

IntelliVue MX700 patient monitor, model no. 865241

Where it was distributed

Domestic distribution to CA, HI, MA, NY, and UT. International distribution to Costa Rica, Ireland, Lebanon, and Poland.

CaliforniaHawaiiMassachusettsNew YorkUtah

Questions about this recall

Why was it recalled?

Some Intellivue MX700/MX800 Patient Monitors were delivered with defective power supplies. The defective power supplies might energize the metal parts of monitor if the grounding instructions were not followed, and may also cause the monitor to stop operating or prevent it from being switched on.

Which lots are affected?

Serial numbers DE58562415 DE58562344 DE58562353

Where was it sold?

Domestic distribution to CA, HI, MA, NY, and UT. International distribution to Costa Rica, Ireland, Lebanon, and Poland.

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

Other products in this recall event

1 other product · FDA event 85908

This product is part of a recall event; the main page for the event is IntelliVue MX800 patient monitor recalled by Philips North America.

More recalls from Philips North America

All 531

Other Patient Monitors recalls

All 1,013