CLASS II ONGOING Device recall · Reported 3 Sep 2025 · FDA Enforcement Report
Brand Name: Thor Product Name: NovoTHOR Model/Catalog Number: S2188 recalled
THOR Photomedicine is recalling Brand Name: Thor Product Name: NovoTHOR Model/Catalog Number: S2188, distributed nationwide in the US. The recall was initiated on 24 Jul 2025 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-2416-2025
- FDA event ID
- 97297
- Recalling firm
- THOR Photomedicine, Amersham
- Classification
- Class II
- Status
- Ongoing
- Recall initiated
- 24 Jul 2025
- FDA classified
- 22 Aug 2025
- Reported
- 3 Sep 2025
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Temperature Abuse
- Device type
- Medical Software
Timeline
| 24 Jul 2025 | Recall initiated by company | |
| 22 Aug 2025 | Classified by FDA | +29 days |
| 3 Sep 2025 | Published in enforcement report | +12 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
The potential for a failed welded nut to shear off. When this occurs, the gas strut on one side of the device becomes detached from the canopy, making the canopy difficult to lift.
Foods that need refrigeration and were stored or shipped too warm can grow harmful bacteria without any change in look or smell.
Product as listed by the FDA
Brand Name: THOR Product Name: NovoTHOR Model/Catalog Number: S2188 Software Version: N/A Product Description: The NovoTHOR and NovoTHOR XL are intended to emit energy in the visible and IR spectrum to provide topical heating for the purpose of elevating tissue temperature for temporary increase in local blood circulation, temporary relief of minor muscle and joint pain and stiffness, minor arthritis pain, muscle spasm, and temporary relaxation of muscles. Component: No
Where it was distributed
Worldwide distribution: US (nationwide): AK, AZ, CA, CO, CT, FL, GA, HI, ID, IN, MA, MD, NC, ND, NJ, NV, NY, OR, PA, TX, UT, VA, WA, WI, WV; and OUS (International): Australia, United Kingdom, Austria, Ireland, Italy, Lithuania, Netherlands, Poland, Serbia, Slovakia, Spain.
Nationwide AlaskaArizonaCaliforniaColoradoConnecticutFloridaGeorgiaHawaiiIdahoIndianaMassachusettsMarylandNorth CarolinaNorth DakotaNew JerseyNevadaNew YorkOregonPennsylvaniaTexas
Questions about this recall
Is Brand Name: Thor Product Name: NovoTHOR Model/Catalog Number: S2188 recalled?
Yes. THOR Photomedicine recalled Brand Name: Thor Product Name: NovoTHOR Model/Catalog Number: S2188 on 24 Jul 2025. The recall is Class II and its status is Ongoing. Recall number Z-2416-2025.
Why was it recalled?
The potential for a failed welded nut to shear off. When this occurs, the gas strut on one side of the device becomes detached from the canopy, making the canopy difficult to lift.
Which lots are affected?
Model/Catalog Number: S2188; UDI-DI: 05060494130503; Serial Numbers: 4004, 4015, 4017, 4019, 4021, 4022, 4024, 4026, 4028, 4029, 4035, 4036, 4037, 4042, 4043, 4044, 4046, 4047, 4049, 4054, 4055, 4059, 4066, 4071, 4072, 4073, 4074, 4076, 4077, 4078, 4079, 4082, 4083, 4084, 4085, 4086, 4087, 4088, 4090, 4091, 4094, 4095, 4097, 4099, 4101, 4105, 4106, 4111, 4112, 4114, 4116, 4117, 4121, 4123, 4124, 4125, 4126, 4130, 4140, 4141, 4143, 4144, 4151, 4153, 4157, 4158, 4009, 4020, 4103, 4107, 4109, 4110, 4113, 4120, 4122, 4127, 4133, 4134, 4138, 4139;
Where was it sold?
Worldwide distribution: US (nationwide): AK, AZ, CA, CO, CT, FL, GA, HI, ID, IN, MA, MD, NC, ND, NJ, NV, NY, OR, PA, TX, UT, VA, WA, WI, WV; and OUS (International): Australia, United Kingdom, Austria, Ireland, Italy, Lithuania, Netherlands, Poland, Serbia, Slovakia, Spain.
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
More recalls from THOR Photomedicine
All 9| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS II | NovoTHOR Gen 0 Reg PRX recalled by THOR Photomedicine | THOR Photomedicine | Temperature Abuse | Nationwide |
| Device | CLASS II | NovoTHOR XL recalled by THOR Photomedicine | THOR Photomedicine | Temperature Abuse | Nationwide |
| Device | CLASS II | NovoTHOR Gen 0 Reg PRX recalled by THOR Photomedicine | THOR Photomedicine | Temperature Abuse | Nationwide |
| Device | CLASS II | NovoTHOR Whole Body Light Pod, Gen 0 Product recalled | THOR Photomedicine | Other | 17 states |
| Device | CLASS II | NovoTHOR Gen whole body red light therapy bed recalled | Thor Photomedicine | Device Malfunction | Nationwide |
Other Medical Software recalls
All 903| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS II | Philips Brilliance recalled by Philips North America | Philips North America | Device Malfunction | MA |
| Device | CLASS II | Philips IQon Spectral CT Product Codes recalled by Philips North America | Philips North America | Device Malfunction | MA |
| Device | CLASS II | Philips Ingenuity CT Product Codes recalled by Philips North America | Philips North America | Device Malfunction | MA |
| Device | CLASS II | Philips Brilliance CT 64: Brilliance CT 64 Channel Product recalled | Philips North America | Device Malfunction | MA |
| Device | ANNOUNCED | BMC Luna G3 APAP recalled by BMC MedicalBMC | BMC Medical | Device Malfunction | Nationwide |