CLASS II ONGOING Device recall · Reported 13 Dec 2023 · FDA Enforcement Report

NovoTHOR Gen whole body red light therapy bed recalled

Thor Photomedicine is recalling NovoTHOR Gen whole body red light therapy bed, distributed nationwide in the US. The recall was initiated on 13 Sep 2022 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesSerial numbers: 3025, 3026, 3027, 3030, 3031, 3034, 3035, 3036, 3037, 3038, 3039, 3040, 3042, 3043, 3044, 3045, 3047, 3050, 3051, 3053.
Quantity recalled26

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-0456-2024
FDA event ID
93344
Recalling firm
Thor Photomedicine, Chesham
Classification
Class II
Status
Ongoing
Recall initiated
13 Sep 2022
FDA classified
1 Dec 2023
Reported
13 Dec 2023
Type
Voluntary: Firm initiated
Customers notified by
E-Mail
Reason category
Device Malfunction

Timeline

13 Sep 2022Recall initiated by company
1 Dec 2023Classified by FDA+444 days
13 Dec 2023Published in enforcement report+12 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Failure of ball stud components causing the gas strut on one side to detach from the canopy, making the canopy difficult to lift.

Device recalls are issued when a component, software or design fault could cause the device to fail or give wrong readings. Many are corrections applied in the field rather than physical returns.

Product as listed by the FDA

NovoTHOR Gen 2.5 XL whole body red light therapy bed, model S2184.

Where it was distributed

Worldwide Distribution: US (Nationwide): Arizona, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Iowa, Maryland, Michigan, Minnesota, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, West Virginia. OUS (foreign) to countries of: Australia, Canada, Netherlands, New Zealand, Singapore, United Kingdom.

Nationwide ArizonaCaliforniaColoradoConnecticutFloridaHawaiiIowaIdahoIllinoisMarylandMichiganMinnesotaMissouriNorth CarolinaNew HampshireNevadaOhioOregonTexasUtah

Questions about this recall

Is NovoTHOR Gen whole body red light therapy bed recalled?

Yes. Thor Photomedicine recalled NovoTHOR Gen whole body red light therapy bed on 13 Sep 2022. The recall is Class II and its status is Ongoing. Recall number Z-0456-2024.

Why was it recalled?

Failure of ball stud components causing the gas strut on one side to detach from the canopy, making the canopy difficult to lift.

Which lots are affected?

Serial numbers: 3025, 3026, 3027, 3030, 3031, 3034, 3035, 3036, 3037, 3038, 3039, 3040, 3042, 3043, 3044, 3045, 3047, 3050, 3051, 3053.

Where was it sold?

Worldwide Distribution: US (Nationwide): Arizona, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Iowa, Maryland, Michigan, Minnesota, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, West Virginia. OUS (foreign) to countries of: Australia, Canada, Netherlands, New Zealand, Singapore, United Kingdom.

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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