CLASS III Food recall · Reported 14 Feb 2024 · FDA Enforcement Report
Protocol for Life Balance, Phosphatidyl Serine 300mg softgels recalled
Now Foods is recalling Protocol for Life Balance, Phosphatidyl Serine 300mg softgels, distributed nationwide in the US. The recall was initiated on 10 Jan 2024 and the FDA has classified it as Class III.
Check your package
Do not eat it. Return it to the store for a refund or throw it away. If you have symptoms after eating it, contact a doctor.
Recall details
- Recall number
- F-0859-2024
- FDA event ID
- 93812
- Recalling firm
- Now Foods, Bloomingdale, IL
- Brand
- Protocol
- Classification
- Class III
- Status
- Terminated
- Recall initiated
- 10 Jan 2024
- FDA classified
- 7 Feb 2024
- Reported
- 14 Feb 2024
- Type
- Voluntary: Firm initiated
- Customers notified by
- Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
- Reason category
- Other Reasons
- Product category
- Dietary Supplements
Timeline
| 10 Jan 2024 | Recall initiated by company | |
| 7 Feb 2024 | Classified by FDA | +28 days |
| 14 Feb 2024 | Published in enforcement report | +7 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
Amount of Phosphatidyl Serine in product is less than stated on the label
Product as listed by the FDA
Protocol for Life Balance, Phosphatidyl Serine 300mg softgels, 50 count bottle, UPC 707359123922. NOW Foods, Phosphatidyl Serine 300mg softgels, 50 count bottle, UPC 733739023926.
Where it was distributed
Nationwide and exported to China, Kazakhstan, Czech Republic, Portugal, Kyrgyzstan, Slovakia
Questions about this recall
Why was it recalled?
Amount of Phosphatidyl Serine in product is less than stated on the label
Which lots are affected?
Protocol Lot Number: 3309194 Best By 08/2025 Protocol Lot Number: 3316624 Best By 09/2025 NOW Lot Number: 3309243 Best By 08/2025 NOW Lot Number: 3316650 Best By 09/2025
Where was it sold?
Nationwide and exported to China, Kazakhstan, Czech Republic, Portugal, Kyrgyzstan, Slovakia
What should I do if I have it?
Do not eat it. Return it to the store for a refund or throw it away. If you have symptoms after eating it, contact a doctor.
What does Class III mean?
Class III recalls are for products unlikely to cause any adverse health consequence, usually labelling or quality issues.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
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