CLASS II ONGOING Device recall · Reported 3 Dec 2025 · FDA Enforcement Report
Quantum Intersegmental Table recalled by Pivotal Health Solutions
Pivotal Health Solutions is recalling Quantum Intersegmental Table, distributed nationwide in the US. The recall was initiated on 9 Oct 2025 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-0587-2026
- FDA event ID
- 97861
- Recalling firm
- Pivotal Health Solutions, Watertown, SD
- Classification
- Class II
- Status
- Ongoing
- Recall initiated
- 9 Oct 2025
- FDA classified
- 24 Nov 2025
- Reported
- 3 Dec 2025
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Other Reasons
- Device type
- Other Medical Devices
Timeline
| 9 Oct 2025 | Recall initiated by company | |
| 24 Nov 2025 | Classified by FDA | +46 days |
| 3 Dec 2025 | Published in enforcement report | +9 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
The heat function may become damaged over time due to patients pressing on the areas with heat function components. Damage to components can lead to overheating which can lead to smoldering and melting of the vinyl cushion.
Product as listed by the FDA
Quantum Intersegmental Table, Model/Catalog Number: Q400; heated massage table
Where it was distributed
Distribution to US nationwide, Canada and Japan.
Questions about this recall
Why was it recalled?
The heat function may become damaged over time due to patients pressing on the areas with heat function components. Damage to components can lead to overheating which can lead to smoldering and melting of the vinyl cushion.
Which lots are affected?
All serial numbers.
Where was it sold?
Distribution to US nationwide, Canada and Japan.
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
Other products in this recall event
1 other product · FDA event 97861| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| CLASS II | Quantum Intersegmental Table recalled by Pivotal Health Solutions | Pivotal Health Solutions | Other | Nationwide |
More recalls from Pivotal Health Solutions
All 4| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS II | Quantum Intersegmental Table recalled by Pivotal Health Solutions | Pivotal Health Solutions | Other | Nationwide |
| Device | CLASS II | Decompression Table recalled by Pivotal Health Solutions | Pivotal Health Solutions | Other | 6 states |
| Device | CLASS II | Apollo (cold) Laser Desktop Control Units recalled | Pivotal Health Solutions | Device Malfunction | 17 states |
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