CLASS II ONGOING Device recall · Reported 3 Dec 2025 · FDA Enforcement Report

Quantum Intersegmental Table recalled by Pivotal Health Solutions

Pivotal Health Solutions is recalling Quantum Intersegmental Table, distributed nationwide in the US. The recall was initiated on 9 Oct 2025 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesAll serial numbers.
Quantity recalled34 units

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-0587-2026
FDA event ID
97861
Recalling firm
Pivotal Health Solutions, Watertown, SD
Classification
Class II
Status
Ongoing
Recall initiated
9 Oct 2025
FDA classified
24 Nov 2025
Reported
3 Dec 2025
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Other Reasons

Timeline

9 Oct 2025Recall initiated by company
24 Nov 2025Classified by FDA+46 days
3 Dec 2025Published in enforcement report+9 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

The heat function may become damaged over time due to patients pressing on the areas with heat function components. Damage to components can lead to overheating which can lead to smoldering and melting of the vinyl cushion.

Product as listed by the FDA

Quantum Intersegmental Table, Model/Catalog Number: Q400; heated massage table

Where it was distributed

Distribution to US nationwide, Canada and Japan.

Nationwide

Questions about this recall

Why was it recalled?

The heat function may become damaged over time due to patients pressing on the areas with heat function components. Damage to components can lead to overheating which can lead to smoldering and melting of the vinyl cushion.

Which lots are affected?

All serial numbers.

Where was it sold?

Distribution to US nationwide, Canada and Japan.

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

Other products in this recall event

1 other product · FDA event 97861
ReportedClassRecallCompanyReasonWhere
CLASS IIQuantum Intersegmental Table recalled by Pivotal Health SolutionsPivotal Health SolutionsOtherNationwide

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