CLASS II Device recall · Reported 13 Nov 2013 · FDA Enforcement Report

Carestream DRX -Mobile Retrofit Kit recalled by Carestream Health

Carestream Health is recalling Carestream DRX -Mobile Retrofit Kit, distributed nationwide in the US. The recall was initiated on 29 Aug 2013 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesModel: DRX Mobile Serial numbers: all serial numbers manufactured with version 5.5 software and version 69 firmware
Quantity recalled364 units

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-0180-2014
FDA event ID
66067
Recalling firm
Carestream Health, Rochester, NY
Classification
Class II
Status
Terminated
Recall initiated
29 Aug 2013
FDA classified
7 Nov 2013
Reported
13 Nov 2013
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Device Malfunction

Timeline

29 Aug 2013Recall initiated by company
7 Nov 2013Classified by FDA+70 days
13 Nov 2013Published in enforcement report+6 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Carestream Health Inc. has conducted a voluntary field action which includes the installation of a software patch on the following: DRX-Revolution Mobile X-Ray, DRX-Mobile and DRX Transportable Systems with DirectView Version 5.5 and 5.6 console software when used with DRX-1 Detector version 69 firmware. Carestream recently received reports of a non-diagnostic image on exams when a Normal Exposure

Device recalls are issued when a component, software or design fault could cause the device to fail or give wrong readings. Many are corrections applied in the field rather than physical returns.

Product as listed by the FDA

CARESTREAM DRX -Mobile Retrofit Kit, Catalog number: 1019397. Made in U.S.A. by Carestream Health, Inc. 150 Verona Street Rochester, NY 14608 to perform radiographic x-ray examinations on all pediatric and adult patients

Where it was distributed

Nationwide distribution:AL, AZ, AR, CA, CO, CT, DC, FL, GA, ID, IL, IN, IA, KS, KY, LA, MD, MA, MI, MN, MS, MI, MO, NE, NH, NJ, NM, NY, NC, OH, OK, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, WI, and WV.

Nationwide AlabamaArkansasArizonaCaliforniaColoradoConnecticutDistrict of ColumbiaFloridaGeorgiaIowaIdahoIllinoisIndianaKansasKentuckyLouisianaMassachusettsMarylandMichiganMinnesota

Questions about this recall

Is Carestream DRX -Mobile Retrofit Kit recalled?

Yes. Carestream Health recalled Carestream DRX -Mobile Retrofit Kit on 29 Aug 2013. The recall is Class II and its status is Terminated. Recall number Z-0180-2014.

Why was it recalled?

Carestream Health Inc. has conducted a voluntary field action which includes the installation of a software patch on the following: DRX-Revolution Mobile X-Ray, DRX-Mobile and DRX Transportable Systems with DirectView Version 5.5 and 5.6 console software when used with DRX-1 Detector version 69 firmware. Carestream recently received reports of a non-diagnostic image on exams when a Normal Exposure

Which lots are affected?

Model: DRX Mobile Serial numbers: all serial numbers manufactured with version 5.5 software and version 69 firmware

Where was it sold?

Nationwide distribution:AL, AZ, AR, CA, CO, CT, DC, FL, GA, ID, IL, IN, IA, KS, KY, LA, MD, MA, MI, MN, MS, MI, MO, NE, NH, NJ, NM, NY, NC, OH, OK, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, WI, and WV.

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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