CLASS II Device recall · Reported 2 Oct 2019 · FDA Enforcement Report

DigitalDiagnost C50, Stationary X-ray System recalled

Philips Healthcare is recalling DigitalDiagnost C50, Stationary X-ray System, distributed in Puerto Rico. The recall was initiated on 21 Dec 2018 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesProduct Number 712201 System Serial Number: SN170053 SN180074
Quantity recalled2

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-2498-2019
FDA event ID
83654
Recalling firm
Philips Healthcare, Andover, MA
Classification
Class II
Status
Terminated
Recall initiated
21 Dec 2018
FDA classified
20 Sep 2019
Reported
2 Oct 2019
Type
FDA Mandated
Customers notified by
Letter
Reason category
Labeling Errors

Timeline

21 Dec 2018Recall initiated by company
20 Sep 2019Classified by FDA+273 days
2 Oct 2019Published in enforcement report+12 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

During recent evaluations of the Philips DigitalDiagnost C50 system, Philips identified a missing label. This notification is intended to provide you with information regarding what the issue is, and relevant affected product, the actions you are required to take and the actions planned by Philips to correct the issue. If you need any or further information or support concerning this issue, please contact your local Philips representative or Philips Customer Service: 1-800-722-9377.

Product as listed by the FDA

DigitalDiagnost C50, Stationary X-ray System

Where it was distributed

Puerto Rico

Puerto Rico

Questions about this recall

Why was it recalled?

During recent evaluations of the Philips DigitalDiagnost C50 system, Philips identified a missing label. This notification is intended to provide you with information regarding what the issue is, and relevant affected product, the actions you are required to take and the actions planned by Philips to correct the issue. If you need any or further information or support concerning this issue, please contact your local Philips representative or Philips Customer Service: 1-800-722-9377.

Which lots are affected?

Product Number 712201 System Serial Number: SN170053 SN180074

Where was it sold?

Puerto Rico

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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