CLASS II Device recall · Reported 2 Oct 2019 · FDA Enforcement Report
DigitalDiagnost C50, Stationary X-ray System recalled
Philips Healthcare is recalling DigitalDiagnost C50, Stationary X-ray System, distributed in Puerto Rico. The recall was initiated on 21 Dec 2018 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-2498-2019
- FDA event ID
- 83654
- Recalling firm
- Philips Healthcare, Andover, MA
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 21 Dec 2018
- FDA classified
- 20 Sep 2019
- Reported
- 2 Oct 2019
- Type
- FDA Mandated
- Customers notified by
- Letter
- Reason category
- Labeling Errors
- Device type
- Imaging Equipment
Timeline
| 21 Dec 2018 | Recall initiated by company | |
| 20 Sep 2019 | Classified by FDA | +273 days |
| 2 Oct 2019 | Published in enforcement report | +12 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
During recent evaluations of the Philips DigitalDiagnost C50 system, Philips identified a missing label. This notification is intended to provide you with information regarding what the issue is, and relevant affected product, the actions you are required to take and the actions planned by Philips to correct the issue. If you need any or further information or support concerning this issue, please contact your local Philips representative or Philips Customer Service: 1-800-722-9377.
Product as listed by the FDA
DigitalDiagnost C50, Stationary X-ray System
Where it was distributed
Puerto Rico
Questions about this recall
Why was it recalled?
During recent evaluations of the Philips DigitalDiagnost C50 system, Philips identified a missing label. This notification is intended to provide you with information regarding what the issue is, and relevant affected product, the actions you are required to take and the actions planned by Philips to correct the issue. If you need any or further information or support concerning this issue, please contact your local Philips representative or Philips Customer Service: 1-800-722-9377.
Which lots are affected?
Product Number 712201 System Serial Number: SN170053 SN180074
Where was it sold?
Puerto Rico
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
More recalls from Philips Healthcare
All 57| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS II | Incisive CT recalled by Philips Healthcare | Philips Healthcare | Processing Deviation | Nationwide |
| Device | CLASS II | Philips StentBoost Live R2.0 application, when used recalled | Philips Healthcare | Device Malfunction | Nationwide |
| Device | CLASS II | Azurion systems recalled by Philips Healthcare | Philips Healthcare | Device Malfunction | Nationwide |
| Device | CLASS II | ProxiDiagnost N90 is multi-functional general R/F systems recalled | Philips Healthcare | Other | Nationwide |
| Device | CLASS II | Philips Azurion systems recalled by Philips Healthcare | Philips Healthcare | Device Malfunction | Nationwide |
Other Imaging Equipment recalls
All 2,336| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS II | Medline Convenience Kits containing BD ChloraPrep Clear recalled | Medline Industries | Packaging Defects | Nationwide |
| Device | CLASS II | Medline Convenience Kits: Ultrasound Breast Pack recalled | Medline Industries | Sterility | Nationwide |
| Device | CLASS II | Alphenix Models Infx-8000C Infx-8000F Infx-8000V This device recalled | Canon Medical System USA | Other | Nationwide |
| Device | CLASS II | Merge PACS and Merge OrthoPACS recalled by Merge Healthcare | Merge Healthcare | Labeling Errors | Nationwide |
| Device | CLASS II | Philips Azurion recalled by Philips Medical Systems | Philips Medical Systems Nederl | Potency & Assay |