CLASS II ONGOING Device recall · Reported 20 Jul 2022 · FDA Enforcement Report

DigitalDiagnost 4 High Performance recalled

Philips Medical Systems DMC is recalling DigitalDiagnost 4 High Performance, distributed nationwide in the US. The recall was initiated on 19 May 2021 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesModel 712031 Serial Numbers - 10001009 10001111 18000123 19000181 20010235 10001039 17000264 18000263 19000297
Quantity recalled140 systems in total, (Updated 1/30/2023).

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-1326-2022
FDA event ID
90490
Recalling firm
Philips Medical Systems DMC, Hamburg
Classification
Class II
Status
Ongoing
Recall initiated
19 May 2021
FDA classified
12 Jul 2022
Reported
20 Jul 2022
Type
FDA Mandated
Customers notified by
Letter
Reason category
Other Reasons

Timeline

19 May 2021Recall initiated by company
12 Jul 2022Classified by FDA+419 days
20 Jul 2022Published in enforcement report+8 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Following a system restart where the Table Height 2 (TH2) is the default setting and then switched to Wallstand VS2, operators will see an incorrect orientation of image on the first examination due to an issue in the firmware of the Wallstand VS2 board. The system will rotate the amplimat field selection by 90 degrees. The wrong amplimat field selection may cause an incorrect dose of radiation to occur. Additionally, the anatomic position markers may become mispositioned and could potentially be associated with the opposite side of the anatomy. (Updated 1/30/23) Expansion of the root cause to include incorrect amplimat field selection by 90 degrees following the first exposure using Wallstand VS2 and a subsequent system restart. Previously, this issue only occurred following a system restart where the Table Height 2 (TH2) is the default setting.

Product as listed by the FDA

DigitalDiagnost 4 High Performance. radiography and fluoroscopy system

Where it was distributed

US Nationwide Distribution

Nationwide

Questions about this recall

Why was it recalled?

Following a system restart where the Table Height 2 (TH2) is the default setting and then switched to Wallstand VS2, operators will see an incorrect orientation of image on the first examination due to an issue in the firmware of the Wallstand VS2 board. The system will rotate the amplimat field selection by 90 degrees. The wrong amplimat field selection may cause an incorrect dose of radiation to occur. Additionally, the anatomic position markers may become mispositioned and could potentially be associated with the opposite side of the anatomy. (Updated 1/30/23) Expansion of the root cause to include incorrect amplimat field selection by 90 degrees following the first exposure using Wallstand VS2 and a subsequent system restart. Previously, this issue only occurred following a system restart where the Table Height 2 (TH2) is the default setting.

Which lots are affected?

Model 712031 Serial Numbers - 10001009 10001111 18000123 19000181 20010235 10001039 17000264 18000263 19000297

Where was it sold?

US Nationwide Distribution

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

Other products in this recall event

4 other products · FDA event 90490

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