CLASS II Device recall · Reported 16 Sep 2020 · FDA Enforcement Report

Merge PACS recalled by Merge Healthcare

Merge Healthcare is recalling Merge PACS, distributed nationwide in the US. The recall was initiated on 6 Aug 2020 and the FDA has classified it as Class II.

Check your package

Lot, batch or date codesUnique Device Identifier (UDI): v8.1: PACS:(01)00842000100805(10)8.1(11)191022 OrthoPACS: (01)00842000100805(10)8.1(11)191022 v81.1: PACS: (01)00842000100805(10)8.1.1(11)200528 OrthoPACS: (01)00842000100805(10)8.1.1(11)200528 V8.1.2 PACS: (01)00842000100805(10)8.1.2(11)200709
Quantity recalled125 total units

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

Recall details

Recall number
Z-2944-2020
FDA event ID
86205
Recalling firm
Merge Healthcare, Hartland, WI
Classification
Class II
Status
Terminated
Recall initiated
6 Aug 2020
FDA classified
9 Sep 2020
Reported
16 Sep 2020
Type
Voluntary: Firm initiated
Customers notified by
Letter
Reason category
Other Reasons

Timeline

6 Aug 2020Recall initiated by company
9 Sep 2020Classified by FDA+34 days
16 Sep 2020Published in enforcement report+7 days

Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.

Reason for recall

Measurements done on the Merge PACS generated MPR s may have incorrect measurements.

Product as listed by the FDA

Merge PACS

Where it was distributed

Domestic Distribution: IL, MO, NY, ND, MI, TX, FL, OH, UT, NE, MS, MN, DE, AR, CA, WI, MD, NC, NH, GA, VA, SC, PE, CT, NM, IN. International Distribution: CA, BE, UK.

Nationwide ArkansasCaliforniaConnecticutDelawareFloridaGeorgiaIllinoisIndianaMarylandMichiganMinnesotaMissouriMississippiNorth CarolinaNorth DakotaNebraskaNew HampshireNew MexicoNew YorkOhio

Questions about this recall

Is Merge PACS recalled?

Yes. Merge Healthcare recalled Merge PACS on 6 Aug 2020. The recall is Class II and its status is Terminated. Recall number Z-2944-2020.

Why was it recalled?

Measurements done on the Merge PACS generated MPR s may have incorrect measurements.

Which lots are affected?

Unique Device Identifier (UDI): v8.1: PACS:(01)00842000100805(10)8.1(11)191022 OrthoPACS: (01)00842000100805(10)8.1(11)191022 v81.1: PACS: (01)00842000100805(10)8.1.1(11)200528 OrthoPACS: (01)00842000100805(10)8.1.1(11)200528 V8.1.2 PACS: (01)00842000100805(10)8.1.2(11)200709

Where was it sold?

Domestic Distribution: IL, MO, NY, ND, MI, TX, FL, OH, UT, NE, MS, MN, DE, AR, CA, WI, MD, NC, NH, GA, VA, SC, PE, CT, NM, IN. International Distribution: CA, BE, UK.

What should I do if I have it?

Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.

What does Class II mean?

Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.

Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.

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