CLASS II Device recall · Reported 2 Dec 2020 · FDA Enforcement Report
MRIdian System recalled by Viewray
Viewray is recalling ViewRay MRIdian System, distributed nationwide in the US. The recall was initiated on 20 Oct 2020 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-0481-2021
- FDA event ID
- 86661
- Recalling firm
- Viewray, Mountain View, CA
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 20 Oct 2020
- FDA classified
- 20 Nov 2020
- Reported
- 2 Dec 2020
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Temperature Abuse
- Device type
- Imaging Equipment
Timeline
| 20 Oct 2020 | Recall initiated by company | |
| 20 Nov 2020 | Classified by FDA | +31 days |
| 2 Dec 2020 | Published in enforcement report | +12 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
There is a potential that components of the receive coil can reach elevated temperatures which has the potential to cause a burn injury to the patient or user.
Foods that need refrigeration and were stored or shipped too warm can grow harmful bacteria without any change in look or smell.
Product as listed by the FDA
ViewRay MRIdian System: Model No. 10000, CE, Rated Supply Voltage - 380/480 VAC, 3 - Frequency Range (Hertz) - 50/60 Hz, Rated Input in Amperes - 210 A, UDI. The MRIdian system and the MRIdian Linac system, with magnetic resonance imaging capabilities, is intended to provide stereotactic radiosurgery and precision radiotherapy for lesions, tumors, and conditions anywhere in the body where radiation treatment is indicated.
Where it was distributed
Worldwide Distribution: US (nationwide) to states of: CA, NY, FL, IL, MI, MO, OR, WI and OUS countries of: France, Germany, Italy, United Kingdom, Taiwan, Netherlands, Israel, and Denmark.
Nationwide CaliforniaFloridaIllinoisMichiganMissouriNew YorkOregonWisconsin
Questions about this recall
Is MRIdian System recalled?
Yes. Viewray recalled MRIdian System on 20 Oct 2020. The recall is Class II and its status is Terminated. Recall number Z-0481-2021.
Why was it recalled?
There is a potential that components of the receive coil can reach elevated temperatures which has the potential to cause a burn injury to the patient or user.
Which lots are affected?
All Lots/Serial Numbers
Where was it sold?
Worldwide Distribution: US (nationwide) to states of: CA, NY, FL, IL, MI, MO, OR, WI and OUS countries of: France, Germany, Italy, United Kingdom, Taiwan, Netherlands, Israel, and Denmark.
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 21 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
More recalls from Viewray
All 6| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS II | MRIdian Linac System recalled by Viewray | Viewray | Device Malfunction | Nationwide |
| Device | CLASS II | MRIdian Linac System recalled by Viewray | Viewray | Temperature Abuse | Nationwide |
| Device | CLASS II | ViewRay System: Model No. 10000 and 20000 for radiation treatment. recalled | Viewray | Device Malfunction | 8 states |
| Device | CLASS II | MRIdian Linac Radiation Therapy System recalled by Viewray | Viewray | Device Malfunction | 7 states |
| Device | CLASS II | MRIdian Linac Radiation Therapy System recalled by Viewray | Viewray | Other | 6 states |
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