CLASS II Device recall · Reported 4 May 2022 · FDA Enforcement Report
syngo.via RT Image Suite upgraded to VB60 running recalled
Siemens Medical Solutions USA is recalling syngo.via RT Image Suite upgraded to VB60 running on Somatom go.Open Pro, distributed nationwide in the US. The recall was initiated on 7 Mar 2022 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-0997-2022
- FDA event ID
- 89915
- Recalling firm
- Siemens Medical Solutions USA, Malvern, PA
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 7 Mar 2022
- FDA classified
- 22 Apr 2022
- Reported
- 4 May 2022
- Type
- Voluntary: Firm initiated
- Customers notified by
- Reason category
- Device Malfunction
- Device type
- Imaging Equipment
Timeline
| 7 Mar 2022 | Recall initiated by company | |
| 22 Apr 2022 | Classified by FDA | +46 days |
| 4 May 2022 | Published in enforcement report | +12 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
Upgraded software version makes an automatic change in laser configuration settings for "markerless workflow" which may lead to the wrong laser offset coordinates being displayed in the Patient Marking step.
Device recalls are issued when a component, software or design fault could cause the device to fail or give wrong readings. Many are corrections applied in the field rather than physical returns.
Product as listed by the FDA
syngo.via RT Image Suite upgraded to VB60 running on SOMATOM go.Open Pro Model Number 11061670. Running on servers with syngo.via VB60 software after upgrade and CT scanners with syngo.CT VA40A after upgrade.
Where it was distributed
Worldwide distribution - US Nationwide distribution in the states of AL, AR, AZ, CA, CO, CT, IL, IN, KY, MD, MO, ND, NH, NY, OH, OR, PA, SD, TX, VA and the countries of Argentina, Austria, Bahrain, Belgium, Brazil, Czechia, Denmark, France, Germany, Hungary, India, Italy, Japan, Netherlands, Norway, Poland, Romania, Slovakia, Spain, Switzerland, United Kingdom.
Nationwide AlabamaArkansasArizonaCaliforniaColoradoConnecticutIllinoisIndianaKentuckyMarylandMissouriNorth DakotaNew HampshireNew YorkOhioOregonPennsylvaniaSouth DakotaTexasVirginia
Questions about this recall
Why was it recalled?
Upgraded software version makes an automatic change in laser configuration settings for "markerless workflow" which may lead to the wrong laser offset coordinates being displayed in the Patient Marking step.
Which lots are affected?
Partial UDI: 04056869249247, Serial Numbers 130088, 130081, 130075, 130090, 130087, 130074, 130069, 130091, 130092, 130086, 130079, 130089, 130077, 130071
Where was it sold?
Worldwide distribution - US Nationwide distribution in the states of AL, AR, AZ, CA, CO, CT, IL, IN, KY, MD, MO, ND, NH, NY, OH, OR, PA, SD, TX, VA and the countries of Argentina, Austria, Bahrain, Belgium, Brazil, Czechia, Denmark, France, Germany, Hungary, India, Italy, Japan, Netherlands, Norway, Poland, Romania, Slovakia, Spain, Switzerland, United Kingdom.
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
Other products in this recall event
3 other products · FDA event 89915This product is part of a recall event; the main page for the event is syngo.via RT Image Suite upgraded to VB60 running on Somatom go.Up recalled.
| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| CLASS II | syngo.via RT Image Suite upgraded to VB60 running on Somatom go.Up recalled | Siemens Medical Solutions USA | Device Malfunction | Nationwide | |
| CLASS II | syngo.via RT Image Suite upgraded to VB60 running on syngo.via recalled | Siemens Medical Solutions USA | Device Malfunction | Nationwide | |
| CLASS II | syngo.via RT Image Suite upgraded to VB60 running on Somatom go.Sim recalled | Siemens Medical Solutions USA | Device Malfunction | Nationwide |
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