CLASS II ONGOING Device recall · Reported 22 Mar 2023 · FDA Enforcement Report
Arial mobile application recalled by Securitas Healthcare
Securitas Healthcare is recalling Arial mobile application, distributed nationwide in the US. The recall was initiated on 6 Feb 2023 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-1250-2023
- FDA event ID
- 91625
- Recalling firm
- Securitas Healthcare, Lincoln, NE
- Classification
- Class II
- Status
- Ongoing
- Recall initiated
- 6 Feb 2023
- FDA classified
- 14 Mar 2023
- Reported
- 22 Mar 2023
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Other Reasons
- Device type
- Other Medical Devices
Timeline
| 6 Feb 2023 | Recall initiated by company | |
| 14 Mar 2023 | Classified by FDA | +36 days |
| 22 Mar 2023 | Published in enforcement report | +8 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
The mobile application for Android devices downloaded from the Google Play Store do not load per specifications and function on the Android devices.
Product as listed by the FDA
Arial mobile application, model #54630 and #54640 for Android devices downloaded from the Google Play Store as part of the Arial Emergency and Nurse Call system.
Where it was distributed
Worldwide distribution - US Nationwide and the country of Canada.
Questions about this recall
Why was it recalled?
The mobile application for Android devices downloaded from the Google Play Store do not load per specifications and function on the Android devices.
Which lots are affected?
v11.0.0.2 downloaded from the Google Play Store on or after 1/14/2023, UDI (01)00840948102769(10)110026.
Where was it sold?
Worldwide distribution - US Nationwide and the country of Canada.
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
More recalls from Securitas Healthcare
All 9| Reported | Class | Recall | Company | Reason | Where |
|---|---|---|---|---|---|
| Device | CLASS II | Arial 900 MHz Call Station recalled by Securitas Healthcare | Securitas Healthcare | Device Malfunction | Nationwide |
| Device | CLASS II | Arial Server recalled by Securitas Healthcare | Securitas Healthcare | Device Malfunction | Nationwide |
| Device | CLASS II | Arial Call Station recalled by Securitas Healthcare | Securitas Healthcare | Device Malfunction | 13 states |
| Device | CLASS II | Arial Call Station recalled by Securitas Healthcare | Securitas Healthcare | Device Malfunction | 9 states |
| Device | CLASS II | Arial mobile application recalled by Securitas Healthcare | Securitas Healthcare | Device Malfunction | Nationwide |
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