CLASS II Device recall · Reported 7 Mar 2018 · FDA Enforcement Report
digital x-ray detector ProGrade R1 recalled by Philips Electronics North
Philips Electronics North America is recalling digital x-ray detector ProGrade R1 - solid state X ray imager (flat panel/digital imager), distributed nationwide in the US. The recall was initiated on 11 Dec 2017 and the FDA has classified it as Class II.
Check your package
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
Recall details
- Recall number
- Z-0704-2018
- FDA event ID
- 79139
- Recalling firm
- Philips Electronics North America, Andover, MA
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- 11 Dec 2017
- FDA classified
- 23 Feb 2018
- Reported
- 7 Mar 2018
- Type
- Voluntary: Firm initiated
- Customers notified by
- Letter
- Reason category
- Device Malfunction
- Device type
- Imaging Equipment
Timeline
| 11 Dec 2017 | Recall initiated by company | |
| 23 Feb 2018 | Classified by FDA | +74 days |
| 7 Mar 2018 | Published in enforcement report | +12 days |
Companies usually start a recall weeks before the FDA classifies and publishes it; the gap above is that lag.
Reason for recall
It the WiFi connection between the SkyPlate detector and HP transfer point is weak, an image may fail to transfer from the SkyPlate detector to the system. The image remains in the memory of the detector, but cannot be transferred wirelessly or by use of the backup cable. To continue, the operator can reset the SkyPlate detector by removing its batteries, but the acquired image is lost and a re-take is necessary.
Device recalls are issued when a component, software or design fault could cause the device to fail or give wrong readings. Many are corrections applied in the field rather than physical returns.
Product as listed by the FDA
digital x-ray detector ProGrade R1 - solid state X ray imager (flat panel/digital imager) As a part of a radiographic system, the Philips ProGrade is intended to acquire, process, store, display, and export digital radiographic images. The Philips ProGrade is suitable for all routine radiographic examinations, including specialist area like intensive care, trauma, or pediatric work, excluding mammography. United States only: The Eleva Workspot is not intended for fluoroscopy and angiography.
Where it was distributed
Worldwide Distribution - USA (nationwide) Distribution, Internationally to Canada.
Questions about this recall
Why was it recalled?
It the WiFi connection between the SkyPlate detector and HP transfer point is weak, an image may fail to transfer from the SkyPlate detector to the system. The image remains in the memory of the detector, but cannot be transferred wirelessly or by use of the backup cable. To continue, the operator can reset the SkyPlate detector by removing its batteries, but the acquired image is lost and a re-take is necessary.
Which lots are affected?
ProGrade R1, solid state X ray imager, 712090 Serial #s: SN17000011 SN15000026 SN17000022 SN15000038 SN16000001 SN14000035 SN17000020 SN17000003 SN17000008 SN17000013 SN14000024 SN14000034 SN15000012 SN15000024 SN15000022 SN16000035 SN17000018 SN17000024 SN15000049 SN16000006 SN16000010 SN17000001 SN17000023 SN15000042 SN16000011 SN16000020 SN14000007 SN17000025 SN15000051 SN15000028 SN17000014 SN15000016 SN15000035 SN17000015 SN16000041 SN16000022 SN16000007 SN15000005 SN16000009 SN16000040 SN15000046 SN16000016 SN16000015 SN14000013 SN15000006 SN17000030 SN16000012 SN16000014 SN15000039 SN16000039 SN14000028 SN15000032 SN16000042 SN17000021 SN15000013 SN17000007 SN15000047 SN16000024 SN17000002 SN17000005 SN14000022 SN17000004 SN16000030 SN16000031 SN16000032 SN14000006 SN15000033 SN16000021 SN16000029 SN14000016 SN15000031 SN14000003 SN14000014 SN15000019 SN14000023 SN16000019 SN16000038 SN16000017 SN16000004 SN14000017 SN15000007 SN16000036 SN16000037 SN15000029 SN15000050 SN15000009 SN17000010 SN14000029 SN14000032 SN15000053 SN14000015 SN16000034 SN14000001 SN15000004 SN15000014 SN16000002 SN14000026 SN14000005 SN14000021 SN14000019 SN15000045 SN15000030 SN15000036 SN15000025 SN14000033 SN15000001 SN15000002 SN16000018 SN17000012 SN17000016 SN14000020 SN15000043 SN16000033 SN14000008 SN16000027 SN14000031 SN15000003 SN15000008 SN15000017 SN15000027 SN14000025 SN15000044 SN16000023 SN14000004 SN15000041 SN16000028 SN14000010 SN14000018 SN16000013 SN14000027 SN16000043 SN15000015 SN15000011 SN15000040 SN16000003 SN14000011 SN14000012 SN14000009 SN15000037 SN16000005 SN15000020 SN15000023 SN14000030 SN15000018 SN17000006 SN16000026 SN15000034 SN17000026 SN15000052 SN15000010 SN15000048 SN15000054 SN15000055 SN16000008 SN17000009 SN16000025 SN15000021
Where was it sold?
Worldwide Distribution - USA (nationwide) Distribution, Internationally to Canada.
What should I do if I have it?
Stop using the device if the notice says to, and contact the manufacturer or your healthcare provider for the correction or replacement.
What does Class II mean?
Class II means the product may cause temporary or medically reversible health problems, or the probability of serious harm is remote.
Read the official FDA notice · Source record retrieved 26 Sep 2026. The FDA describes openFDA data as unvalidated; the official notice takes precedence. This page reports the record and gives no medical advice.
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